Reviews (665)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages domestic and international FedEx shipping and integrates smoothly with Shopify orders. Many use it as a core tool for generating labels across service options and showing accurate live FedEx rates, including Home Delivery and Ground. It’s praised for handling complex setups like variable box sizes and REST API connections, while remaining easy to use. Support is described as fast, expert, and highly hands-on.

Edited June 15, 2022

If you are doing most of your shipping fulfillment with Shopify, This is the best FedEx label solution as of December 2021, as Shopify only supports USPS, UPS, and DHL for shipping from the US. If you are using the FedEx website to fulfill, this will cut down the amount of time to at least 1/5, if not more. The only thing I cannot comment on is the shipping rates shown to customers in their checkout process. We use another app to calculate that. Lastly, their support team is great. We have had two or three problems with setup or software bugs, but they get back to us within an hour with solutions or workarounds. Bug fixes come in two or three hours following.

CONTROL
United States
10 months using the app
Edited February 21, 2023

I wrote a review a while back and wanted to update that we still LOVE this app. We could not ship FedEx on Shopify without it! Their customer support is the best. Shashi Kumar even setup a Zoom call and worked with us to iron out an issue that was on FedEx's side. Shashi went above and beyond to help us and to make sure all was good. Their team responded very quickly to our request for help and walked us through the necessary steps to keep things running smoothly. Highly recommend!

******
This app is fantastic! Exactly what I was looking for and I was so glad to learn about it. We had tried for a really long time to integrate Fed Ex with Shopify and it was impossible. But, now with this app, we can, finally, offer Fed Ex shipping and our one rate! Love it! Jon was incredibly helpful in helping us with onboarding and answering all our questions. So glad to be able to offer Fed Ex shipping as an option now and this app makes it possible!

ThumbPRO
United States
11 months using the app
Edited August 17, 2019

Our online hardwood flooring retail business uses this app to ship small packages and large freight shipments too. Honestly, Fedex has been a massive nuisance for our business over the 6+ months it has taken us to get everything working with them. It's a difficult company to navigate and not a great customer experience...HOWEVER! The guys making this app possible have saved the day! Had it not been for their amazing customer service and willingness to accommodate almost ALL of our shipping needs, we probably would have abandoned Fedex months ago. Zeeshan, and the entire support team for this app, is quick to respond, always happy to help, and goes the extra mile all the time.

If you need to use Fedex for your shopify store, this app is the best one for you! It's so cool to have an app that can change to accommodate your needs on the fly...these guys are so quick to add new features that you rarely have to wait more than a few weeks before you've got what you need.

A++++

Easiklip Floors
Canada
3 months using the app
Edited June 2, 2021

**UPDATE JUNE 2 2021
Pluginhive actively worked to help fix the API issues once they were able to finally identified the issue. We are no longer experiencing the issues mentioned below (kept the original issue for documentation purposes).
For that reason - I updated the 1 star rating to a 4 star rating. We appreciate the promptness and diligence by Pluginhive on achieving resolution on this topic. -----------------------------------------------------------
This plugin wont always fetch rates from Fedex. Contacted customer support and sent in screenshots of the error showing that there were no rates and that we dont ship to your state.. Their response was that they tested it and got a rate. I explained to them it is happening sporadically, and again provided new screenshots of more customers errors. They responded with that they tested it once and got a rate. At this point we are going to drop their service and find another. We lost a considerable amount of sales from this error and it seems that pluginhive doesn't care. If you are planning to have a high volume ecom store, i would avoid this app.

Yakima Valley Hops
United States
9 months using the app
June 26, 2019

The app works really well on all accounts and the customer service staff is very helpful and attentive. My only issue is that FedEx is not fully integrated with Shopify as UPS and USPS are so it is not as convenient but the app works really well. If you need FedEx for Shopify, this is the app to use. Thanks

Itzy Ritzy
United States
13 days using the app
April 27, 2020

If you want to set this app right, you will need support from them. Contact them support so they can help you or walk you through how to set it up. They were very patient with us to help us set this up and answered any questions we have until we fix any issues. After set up, creating the shipping label is super easy and Im glad I found this app. Super app I recommend.

Vege Label
United States
18 days using the app
April 15, 2026

Very helpful to help us set up the app

Dilettante
Australia
Almost 4 years using the app
PluginHive replied April 29, 2026

Thank you for your review! We're happy to assist you in automating shipping with your FedEx account and setting up FedEx shipping services for your store, specialising in Designer Clothing based in Australia.

If you have any questions, feel free to reach out!

April 13, 2026

it worked good

ClearH2O
United States
Over 1 year using the app
PluginHive replied April 17, 2026

Thank you for your review! We’re happy to assist you in automating domestic shipping with your FedEx account and setting up the FedEx shipping services for your store, specialising in biotech and life-science specialised products for animals in the USA.

If you have any questions, feel free to reach out!

July 31, 2024

Application parfaitement fonctionnelle et fiable ! Un gain de temps immédiat et indéniable pour tous vos envois depuis votre compte Fedex.
Les possibilités de paramétrages sont importantes et le support est très réactif à vos demandes avec même la possibilité de vous accompagner à distance si cela est nécessaire ! Un must have !

Hanae Mori Parfums
France
About 2 years using the app
PluginHive replied August 5, 2024

Merci pour la merveilleuse critique! Nous sommes heureux d'apprendre que notre intégration FedEx a changé la donne dans la gestion de votre activité de parfumerie, en particulier pour les expéditions via le service FedEx International Priority. Nous apprécions vos commentaires et sommes là pour toute aide supplémentaire dont vous pourriez avoir besoin!

November 15, 2023

Es muy buena la atención al cliente y el soporte eficiente. La aplicación cumple con las expectativas necesarias para poder utilizar la cuenta de FedEx directamente en la tienda de Shopify.

Brocoli Tienda
Mexico
About 24 hours using the app