Reviews (667)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages domestic and international FedEx shipping and integrates smoothly with Shopify orders. Many use it as a core tool for generating labels across service options and showing accurate live FedEx rates, including Home Delivery and Ground. It’s praised for handling complex setups like variable box sizes and REST API connections, while remaining easy to use. Support is described as fast, expert, and highly hands-on.

February 29, 2024

Great customer service. They were able to solve my issue. Great app!

Rhino Rugby
United States
Over 3 years using the app
February 22, 2024

amazing help

LELET NY
United States
About 3 years using the app
February 21, 2024

very informative and patient with me

Spray Foam Chemical Supplies
United States
10 months using the app
February 19, 2024

last update - HORRIBLE!!!! app slow you down massively due to last update, do not use !!!!!

Wilsons Pet Food
United Kingdom
6 months using the app
PluginHive replied February 20, 2024

Dear Wilson Pet Food,

I appreciate your time on the call and sincerely apologize for any inconvenience caused.

The interface you are currently using is a beta version of our NEW UI. You can easily revert to the old UI by enabling the checkbox labeled "I would like to go back to the old UI" in the feedback section.

We are updating the app to align with Shopify Guidelines. Soon, you can expect additional features such as package details, service, and cost summaries to streamline your shipment process. Additionally, features like Bulk Print from Shopify orders, Partial Fulfillment, and Multi-location Fulfillment are in development.

If you need assistance with switching or have any questions, we're here to help anytime.

Thank you,
Team PluginHive

February 14, 2024

It Helps a lot, and supporting team is great. Thank you!

gelato pique
United States
Over 1 year using the app
January 25, 2024

Great training for this app

Christopher Mobley
United States
19 days using the app
January 25, 2024

Excellent APP and support along the way!

Brew Watches
United States
About 3 hours using the app
January 23, 2024

Great follow up!

KIDS OF IMMIGRANTS
United States
18 days using the app
January 12, 2024

It was so helpful, and my issues were resolved!

Bazaar Apparel
United States
21 days using the app
January 11, 2024

Awesome customer service, quick easy and satisfied.

ice-ASAP Cocktail Ice
Canada
About 4 hours using the app