Frequently Bought Together FT

Frequently Bought Together FT

Reviews (373)

Overall rating
4.6
Counts per rating level
  • 82% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up, with a clean interface and fast installation that works well on most themes. It’s used to create product bundles and “frequently bought together” offers across product pages, cart, checkout, and thank‑you pages, boosting sales and average order value. Many like the customizable, natural‑looking widgets and praise support as quick, professional, and very helpful, even across multiple stores.

October 9, 2026

False advertisement: they claimed it was free on the Shopify store, but when you installed it, pop-ups appeared asking for $15 to use the app.

PiyaraGhr
Pakistan
7 minutes using the app
Fether replied October 9, 2026

Hi there,

This is Dan from Fether

We are sorry for the inconvenience that you had with the app plan.

Our app does give free plan for the new stores which have enough conditions to use Free plan. Could you please give us a chance to support you use the app properly?

Kind regards,
Dan

May 5, 2026

scam app billed me even after i uninstalled. How do i get my money back

Phera Lab
Pakistan
3 days using the app
Fether replied May 18, 2026

Hi Phera Lab Store admin,

I sincerely apologize for any inconvenience you may have experienced.

I’d like to take a moment to clarify your concern. Upon review, I can see that your account was in the billing cycle of April 23, 2026 – May 23, 2026, during which charge was applied.

Although the app was removed on April 26 during this billing period, the charge remains valid as it was generated at the start of the billing cycle.

In line with Shopify’s policy, charges for recurring app fees begin once the app is approved and continue at the start of each billing cycle. This means that even if an app is uninstalled shortly after installation, a charge may still appear due to the billing timing. Uninstalling the app prevents future charges, but it does not cancel any charges that have already been applied to the current billing cycle.

We strictly follow Shopify’s billing policies, and you can find more details here:
https://help.shopify.com/en/manual/your-account/manage-billing/billing-charges/types-of-charges/third-party-charges/app-charges

We sent you multiple emails but still have not received any reply. Kindly reply to us at support@fether.app for further assistance.

Thank you for your understanding, and I look forward to hearing from you.

Best regards,
Julie
Fether Support team

February 14, 2025

only out of stock product are addable in create bundle.

P3, Paper Plastic Products Inc.
British Virgin Islands
About 3 hours using the app
Fether replied February 17, 2025

Hi there,

We sincerely apologize for any inconvenience you may have experienced.

Since you haven't reached out to our support team yet, could you kindly share more information about your current situation? We would greatly appreciate any error messages or screenshots that can help us better understand and address the issue.

Sincerely,
Fether Team

December 11, 2025

Poor support - Doesn't understand english.

MegaPetShop
Denmark
About 17 hours using the app
Fether replied January 6, 2026

Hello there,

I sincerely apologize for any inconvenience you may have experienced.

Since you haven't reached out to our support team yet, could you kindly share more information about your current situation? We would greatly appreciate any error messages or screenshots that can help us better understand and address the issue.

January 7, 2024

they dont even give you customisation option and there is something called loyalty program which they never approve, which can unlock some feature.

Support is the worst part.

AMAZG
India
6 days using the app
Fether replied January 18, 2024

Hi there,

We're genuinely sorry to hear about your negative experience.

We strive to offer excellent support, and your feedback will be instrumental in helping us enhance our support services.

If you have specific details or suggestions on how we can address these issues, please feel free to share them. We're committed to making necessary improvements and ensuring a better experience for our users.

We look forward to hearing back from you.

March 18, 2024

preenchi o check list de loyalty, esperei varios dias para poder editar e customizar a página e agora fui ver se tinha dado certo e vi que voltei ao estagio inicial, como se não tivesse feito nada.

Pinta Me Mais | Roupinhas Para Pintar
Brazil
6 days using the app
Fether replied May 26, 2026

Dear Pinta Me Mais | Roupinhas Para Pintar store admin,

We’re sorry for any inconvenience caused.

To help us better assist you and guide you step by step, could you please reinstall the app and let us know once it’s done? Our support team will then be happy to help you further and ensure everything is set up correctly.

Thank you again for your support and understanding.

Best regards,
Fether Support Team

February 28, 2026

Disgusting just

amour.com.bd
Bangladesh
5 minutes using the app
Fether replied May 26, 2026

Dear amour.com.bd store admin,

We’re very sorry to hear about your experience and apologize for any inconvenience caused. This is not the level of service we aim to provide.

We would appreciate it if you could share more details about what went wrong so we can better understand the issue and improve our service.

Please feel free to contact us directly at support@fether.app so our team can assist you further and work toward a resolution.

Best regards,
Fether Support Team

Edited June 9, 2024

very bad app, you will waste your time in vain

Luxdiva
Germany
29 days using the app
Fether replied June 11, 2024

Hi there,

As we discussed via email, I wanted to let you know that the feature request you mentioned has been added to our development roadmap. We are actively working on it and aim to include it in our next version release.

Your patience and understanding are greatly appreciated.

Best regards,
Fether Team

December 4, 2023

je n'arrive pas à supprimer mon commentaire votre application bug. Je vois que vous vérifiez les commentaires avant de les poster alors s'il vous plaît refusez celui ci je n'arrive pas à le supprimer

Y-SIDE
France
About 2 hours using the app
Fether replied December 6, 2023

This is Dan from Fether Support Team, and I am so sorry for the inconvenience caused to you.

Since you haven't contacted our support team regarding this issue, could you please provide more details about your current situation? Any error messages and/or screenshots would be greatly appreciated.

September 3, 2025

This app is not free!
All essential features are locked behind a pay wall.

iPulse
Sweden
10 minutes using the app
Fether replied May 26, 2026

Dear iPulse store admin,

We sincerely regret any confusion or frustration you may have experienced. Please allow me to clarify how our current pricing structure is designed.

I would like to kindly clarify that Fether currently offers both Free and Premium plans. Eligibility for the Free plan is determined automatically based on factors such as store category, business scale, and store activity. After reviewing your account, our system has currently categorized your store under the “Growing” plan category, which means the Free plan is unfortunately not available for your store at this time.

This help us maintain the app’s performance, continuously improve features, and provide stable support and infrastructure for growing businesses.

If you would be open to it, we would greatly appreciate the opportunity to review your specific case and ensure everything has been applied correctly. Please feel free to reply directly to this email, and we will be happy to assist you further.

Best regards,
Fether Support Team