Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Reviews (506)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy-to-use, reliable solution for selling digital products. Setup is quick, the interface intuitive, and automated delivery of ebooks, PDFs, audio, and templates is fast and seamless, reducing support requests and boosting professionalism. Merchants value time-saving file management, customizable emails, EU digital sales support, fair pricing with a useful free plan, strong performance, and fast, proactive customer support.

August 30, 2026

Excellent all going well so far. Support is great too. Thank you Filemonk team

Surefix Workshop Manuals
United Kingdom
8 months using the app
August 27, 2026

The app works great for sending out our digital products. When we have asked support for anything they have been very prompt and efficient. Great product from a great company!

Baron Barclay Bridge Supply
United States
Over 1 year using the app
Artos Software replied October 12, 2026

Thank you so much for sharing your experience! I am happy I could help you set up our App in your store. :)

Please let me know if you require any additional assistance with setting up our app.

Best Wishes!
Hassan Khan | Technical Support Specialist

June 16, 2026

We’ve been using FileMonk for around a year now. The support team has been excellent. We recently required an enhancement to support EU digital sales and they implemented the feature in only a couple of days. We tried several other digital sales apps and decided on this on based on feature set, cost and responsiveness of the dev team.

Music Moves for Piano, LLC
United States
About 1 year using the app
August 13, 2026

easy to use, a no-brainer product fast down-loads for you and your customers.

quickfolio.store
United States
About 1 month using the app
August 11, 2026

Excelente App! Me ayuda a automatizar todas mis entregas. El complemento ideal en Shopify!

Sistema Esencia: Fórmulas que Enamoran. Resultados que Venden - Nivel I
Argentina
About 1 month using the app
August 10, 2026

Great app and excellent support. Paul was very helpful and quickly fixed the issue with the sending/reply-to email address. Everything is now working perfectly. Highly recommended!

3D STL Hub
Italy
10 months using the app
August 9, 2026

I had a fantastic experience working with Paul! He quickly helped me resolve a small issue with great communication and super fast service. Very satisfied with his help and would definitely recommend him!

Dormy Labs
Netherlands
7 days using the app
August 6, 2026

Service very good. And works everytime a customer makes an order for my digital products

Guideds
United Kingdom
About 2 months using the app
August 5, 2026

I am quite new to this app, but so far a brilliant experience. Great customer service. Easy to manage. I recommend!

Glamorous Hangups
United Kingdom
9 months using the app
Artos Software replied August 31, 2026

Thank you so much for the wonderful 5-star review! 😊 We’re thrilled to hear that you’ve had a great experience with our app so far and that you’ve found it easy to manage. It’s also great to know our support team could help along the way. We truly appreciate your recommendation!

If you ever have any questions or need assistance, our team is always happy to help!

Momna| Senior Technical Support Specialist

August 4, 2026

It is easy to use, fair price and my customers say the downloads are come right up.

Whimsy Works
United States
5 months using the app
Artos Software replied October 12, 2026

Thank you so much for sharing your experience! I am happy I could help you set up our App in your store. :)

Please let me know if you require any additional assistance with setting up our app.

Best Wishes!
Hassan Khan | Technical Support Specialist