Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Reviews (505)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy-to-use, reliable solution for selling digital products. Setup is quick, the interface intuitive, and automated delivery of ebooks, PDFs, audio, and templates is fast and seamless, reducing support requests and boosting professionalism. Merchants value time-saving file management, customizable emails, EU digital sales support, fair pricing with a useful free plan, strong performance, and fast, proactive customer support.

April 7, 2025

I have no tech skills and it seems to be working very well.

Integrative Sexuality Education
United States
6 months using the app
April 3, 2025

Awesome app!

Directlicentie
Netherlands
5 months using the app
March 6, 2025

Easy to install and modify. Does exactly what you want it to do.

My Gut Friends
Australia
About 2 months using the app
January 29, 2025

Great App works really well.

The Raw Kitchen UK
United Kingdom
4 months using the app
January 13, 2025

Great customer support!

Frickson Family Farms
United States
About 5 hours using the app
January 11, 2025

It's complicated, but the help desk is very helpful.

Lean Material Handling Store
United States
Over 1 year using the app
Artos Software replied January 22, 2025

Thank you for your feedback! 😊 We appreciate your honesty and are glad to hear that our help desk has been able to assist you effectively. We’re always working to make the experience smoother, and we value your input as we continue to improve.

If you ever need further assistance or have questions, feel free to reach out—we’re here to help!

- Sneha / Senior Technical Support Specialist

December 25, 2024

Awesome services and fast responses when needed!

Rainingbands101
United States
3 days using the app
Artos Software replied December 31, 2024

Thank you so much for taking the time to leave a review. It was my pleasure in helping you set the download limits for your files.

Please feel to reach out for anything else, we're always around to help :)

Wishing you the best of luck with everything.

-Anaam / Merchant Success Lead

Edited December 10, 2024

Works very well, thanks!

MAISON DE FUNK
United Kingdom
4 days using the app
Artos Software replied January 22, 2025

Thank you for your review! I'm glad I could share the discounts under the Early Stage Program and help setup the app. I wish you the best in selling digital products to your customers.

If you have any concerns/ queries about the app, please do feel free to reach out to us. We're available round the clock! :)

- Sneha / Senior Technical Support Specialist

October 24, 2024

This app is incredibly easy to use! From the moment I downloaded it, the setup was straightforward and hassle-free. The interface is clean and intuitive, making it simple to share files with just a few clicks. One of the standout features is how effortlessly it handles large files.

Overall, it’s a fantastic tool that I highly recommend for anyone looking for a reliable and user-friendly file-sharing solution!

Thirsty Meeples
United Kingdom
3 months using the app
Artos Software replied January 22, 2025

Thank you for such a glowing review! 😊 We’re thrilled to hear that you’ve found the app easy to use and that the setup was smooth and hassle-free. It’s great to know you’re enjoying the clean interface and seamless handling of large files—that’s exactly the experience we aim to provide!

We truly appreciate your recommendation and are here if you ever need assistance. Wishing you continued success with your file-sharing needs!

- Sneha / Senior Technical Support Specialist

October 23, 2024

Great tech support!

REDW Marketplace
United States
6 months using the app
Artos Software replied January 22, 2025

Thank you for taking the time to leave a review. It was my pleasure to help you set up your DKIM authentication to send out emails using your custom email address.

Please feel free to reach out for anything, we're here to help :)

-Anaam / Merchant Success Lead