Firepush ‑ SMS & Web Push

Firepush ‑ SMS & Web Push

Install

Reviews (198)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
    175
  • 8% of ratings are 4 stars
    15
  • 1% of ratings are 3 stars
    2
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
    6
What merchants think

Feedback submitted

Merchants describe this as a high‑value, all‑in‑one marketing tool that reliably boosts revenue, especially via abandoned cart recovery and remarketing. They like having SMS, email, and web push in one place for promos, flows, and alerts. Many find it easier and cheaper than alternatives, with plug‑and‑play setup, solid long‑term performance, and standout, proactive support that helps with strategy and implementation.

Edited September 29, 2017

DON'T install this app! at the begining its perfect it works good and very user friendly and they ask you to write a good review (thats why they have so much), then it gets tricky, you cant export your subscribers, so if they change there pricing plans (wich they do all the time) or you are not satisfied you will loose all what you paid for.

Melomaniac
Mexico
6 months using the app
June 26, 2018

Installed this ap, then was contacted about signing up for another service through them and when I went to make an appointment and told them that we could not do mornings I got the brush off response, well then "good luck" like they are making so much money they don't need any of us peasants money. Quickly uninstalled the ap. Will not pay money to a company that out of the chute could care less about their NEW customers.

Redneck Nation
United States
4 days using the app
July 12, 2018

Haven't even had time to use the app yet, but it won't let me use it without reviewing first. So here you go.

Pretty Praise
United States
About 21 hours using the app
July 29, 2018

I won't give a star review on an app I just downloaded and literally have not used. asking for a review in step 2 of the requirements for free set up is too pushy for me. If it works I will update review, but for now, no.

Crested Perch
United States
7 months using the app
April 15, 2019

Terrible app, do not waste your time. Would not activate the abandoned cart sequences after spending a lot of time configuring it. Reached out to support and after 3 days no answer at all. I told them I would leave this review unless they got back to me, still nothing. Try something else instead.

Ground-Based
United States
8 days using the app
Firepush Ltd replied April 16, 2019

We are really sorry you have not received support on time. Unfortunately we are not online 24/7
And support during weekends might be with small delays.

The reason you could not activate abandoned cart messages is suspicious activities when system checks certain things and suspends account for further investigation. We do that so to avoid situations when somebody hacks merchants account and uses it to send malicious messages to their customers.

We are more than happy to assist you during working hours. Lets have a quick call and check what we can do for you.

June 11, 2022

The app works ok, the admin area is glitchy is always says there is an error and to email support. Pricing was $23 on our account and now they are changing the price to $136 a month, what a huge scam. Get customers at a lower price then jump it 7X... I don't know if we will keep using it now that it's that costly.

DirtBound Offroad
United States
12 months using the app