Reviews (48)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 14, 2024

Onboarding was actually enjoyable, such a great team. The platform is super easy to use and looks great on our site. Very elevated in comparison to the other apps they claim to do the same thing

OddBird Co.
United States
7 months using the app
Firework replied September 4, 2024

Thanks so much for your review. We are glad to hear you had an enjoyable onboarding experience and we are excited to continue support your success!

May 25, 2022

Easy to use and great tool to help improve our customer experience. Most importantly, the onboarding team is fantastic!

Stolen Stores
United States
About 2 months using the app
Firework replied September 4, 2024

Thank you so much for your review. It's our pleasure to be able to support your continued growth and success.

May 19, 2022

Super intuitive and easy to use. Recently just signed on with them. Highly recommend! Partnership team is amazing to work with!!

Pacifica
United States
About 1 month using the app
March 4, 2025

转化效果好,视频赋能销售提升,有很好的客户成功支持,手把手帮助我们优化转化

HOVERAir Official
Hong Kong SAR
25 minutes using the app
November 17, 2024

As the founder of a growing fitness apparel brand, I’m always looking for tools that can truly make a difference. Firework has been one of those that can elevate our customer experience and drive sale. The conversion rate for visitors who engaged with Firework videos is 158% higher compared to those who don’t.

Moreover, their Shopify integration was smooth. With just a few simple steps, we were able to quickly deploy Firework video players on our website. If you have your own DTC website and want to provide a better experience for your customers and improve conversion rate, I highly recommend Firework.

Joined® Hong Kong | Official Online Fitness Store
Hong Kong SAR
7 months using the app
September 24, 2024

Integrating with the Firework app was seamless, making it incredibly easy to implement on our platform. The plugin significantly boosted customer engagement and conversion rates, providing an interactive and engaging experience for our users. The real-time interaction features allowed us to connect with our audience on a deeper level, leading to higher retention and immediate purchasing decisions. The analytics tools are comprehensive and have given us valuable insights into customer behavior.

Jackery
United States
7 months using the app
September 23, 2024

ショップへの導入が簡単で、使いやすいアプリです。Fireworkがあれば、ショップ内の縦型動画からワンクリックで該当商品にアクセスできるので販売促進につながります。無料プランでも10個の動画をアップロードできるのも、かなり良いと感じています。もともとTikTokなどのSNS用に縦型動画を作っていてストックがある人に特におすすめです。「このアプリは日本語に翻訳されていません」と書かれておりますが、ほとんど日本語対応しているので、英語が苦手な方でも安心して使えます。管理画面上でデータ分析もしてくれるので、まずは無料版を試してみて効果を確認してみると良いと思います。

SESH# (セッシュタグ)
Japan
2 months using the app
October 23, 2025

Great customer service

rmfscrubs.com
United States
4 months using the app
October 13, 2025

Top, application facile à installer, et le service client a été là pour m'aider à resoudre à la réalisation. Facile à utiliser. Recommande!

Urban Meuble
France
3 days using the app
September 25, 2025

Excellent support and great app to use, thank you!

Cie Cie + Co
Australia
3 months using the app