Reviews (38)
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Great app and even better customer service. They helped me until everything was set up correctly. I recommend!
Really satisfied with both service and the app. The team is really helpful and the app is super easy to use since it's similar to Shopify UX/UI which makes it so much more intuitive.
Great customer service team, easy implementation and good results. Would definitely recommend other to use.
Fast and great support! Fit Quiz: Size recommendation it's a great extension.
We are using it for all countries.
Very happy with the app. Monthly metrics report is a great way to review results. Dedicated rep is very helpful, quick, and great at making recommendations for improvement.
Honestly one of the best apps out there for size recommendations. Topped off by outstanding customer support who have gone above and beyond when helping us get set up.
A very user friendly app that enables customers to feel more confident in purchasing the right size. The quality of customer support & assistance is outstanding!
Hij gaat alleen maar uit van de maat die je normaal draagt, als ik bij wijze van spreke 4XL invul en zeg dat ik 150cm ben geeft die alsnog aan dat mijn maat 3XL is... klopt niet en te duur voor wat je krijgt. ook de uitlijning van de tekst op je productpagina is niet handig en goed in te stellen...
We’re sorry Fit Quiz did not work as expected during your test. We reviewed the store setup and found that the products were marked as standard true to size with minimal sensitivity, without a custom sizing model. Fit Quiz uses several factors when making a recommendation, including the sizing model, sensitivity settings, product details, and the shopper’s usual size. Height also has less influence on a recommendation for a t-shirt than it would for an item such as pants.
Fit Quiz includes controls for the text, colors, fonts, icons, spacing, mobile styling, and button placement. The app was uninstalled approximately 15 minutes after setup, before our team had an opportunity to help adjust the recommendation settings or product-page placement.
We would be happy to work through the setup directly if you decide to test Fit Quiz again.
No support on weekend, expensive, not easy option for languages, much work to do.
Thanks for your feedback, and we're sorry to hear this didn't work out for you.
When you reached out over the weekend, our team replied within half an hour in live chat and followed up by email, though that email bounced back and we didn't hear from you. Our records show the app was used for about 20 minutes, which is normally enough time for shops to configure and launch it, so clearly something went wrong here and we'd like the chance to help fix that.
To clarify the other points in your review, you were on a free trial and were never charged. If you did see any charges on your account, we'd welcome the opportunity to review them and resolve the matter right away.
On languages, Fit Quiz supports 20 languages, all of which can be accessed and configured directly in the app under Design → Translations, so no separate setup is required.
We take customer feedback seriously and are happy to get everything properly set up on your website.
