Reviews (30)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
February 14, 2022

Superb service from Ryan! Was facing issues with a product options app that we had as we couldn't sync Incentivize app without help from the product options app developer. Ryan went above and beyond to help check out another product options app to see if both apps could work well together. We are now able to have product options (including extra charge on name personalisation) and cart upsell and I love it that Incentivize Cart Upsell's interface is so clean and easy to use (both for consumers and merchant). It is always wonderful to purchase a great product and have support that makes you feel like a friend you can even bounce off ideas with so that all can grow together! Thumbs up and excited to see what other things are coming up from the team!

Mori Official
Singapore
11 days using the app
TrustApps replied February 14, 2022

🙏🙏 Glad you're loving the app! We've always got more improvements coming :)

April 14, 2022

This app is better than Slide Cart if you want full control of product recommendations. I encourage the app developer to reach out to us for the extra star if and when the merchant can choose whether to display variant options as buttons or dropdown menus. I believe this is the core functionality that has taken a backseat to other more pressing issues such as app integrations, etc. subscription services, etc. We have to crawl before we can run.

vidlogix
United States
7 days using the app
TrustApps replied April 14, 2022

Cheers! And spot on, it's on our list to add — we'll let you know once we do :)

Edited November 3, 2021

We have been endlessly looking for a quality upsell-style app to work with our cart drawer. Most everything either doesn't look and feel professional or do not function how we want. This is a very high quality app that has instantly generated results. As well, the built-in analytics provide great insight into the performance of the app. The team at Obsidian have been tremendously helpful with any question I have asked. Very highly recommended.

Dickson Barbeque Centre
Canada
12 days using the app
Edited May 16, 2022

So much good feedback to share:
- aesthetically this app is the nicest upsell one I have seen (and I researched for awhile!)
- implementing literally took me minutes (and I have a multi-lingual site) - the support is truly the best. They respond within hours and so genuinely want to help you resolve any issues. - results!! My basket size has increased! I can’t say enough good - these guys know what they’re doing!

Épices Kanel Spices
Canada
2 months using the app
TrustApps replied May 24, 2022

🙌 Basket size increasing is music to our ears. Glad to have a part in helping you sell more! :)

April 9, 2022

I can only say good things about this app. The integration worked seamlessly with our theme. Very easy. The app is intuitive, so it doesn’t require much setup, but it is highly customizable in case you want to add specific upsell items to each product. The support is amazing and very fast to respond and always happy to help above and beyond. We really suggest this app to anyone looking for a cart upsell app.

Izakov Diamonds + Fine Jewelry
United States
9 days using the app
TrustApps replied April 11, 2022

Glad to hear it, it really fits your brand :) Let us know if there's anything else!

October 20, 2021

Powerful app, love the impulse items and the details analytics. Awesome to see what products work best in my upsells. Support was very helpful and quick. Totally recommend you add this to your store if you want to increase sales and quick add ons.

SIS Training Gear
Canada
2 days using the app
May 6, 2022

Finally, an upsell app that works with Collections and Bundles. Customization was easy and only took minutes. App itself looks sleek and doesn't slow down my store. Very impressed. Curious what other apps this new developer will launch.

YAK Grills®
United States
About 5 hours using the app
TrustApps replied May 24, 2022

🙏 Thanks YAK Grills! We put a ton of work into performance, too many apps are poorly coded and can slow down the shopping experience without providing enough upside.

March 29, 2022

Amazing support - they went above & beyond and even gave us some advice on our app setup, and problem-solved with us when there was a feature we needed they didn't have. Thanks!

Nana Joes Granola
United States
20 days using the app
TrustApps replied March 30, 2022

Our pleasure helping you out...it was great learning about your business and we can't wait to see how upselling helps your revenue :)

December 22, 2021

Absolutely perfect! Ryan was very very helpful with the app. Installing etc. I will recommend the app to everyone the app. 5*******
Thanks again !!!!

L'SAUVE®
United Kingdom
2 days using the app
TrustApps replied January 13, 2022

Thanks L'Sauve! Your site's looking great, glad we could help out. Happy selling!

March 25, 2022

Thank you Marcus for dealing with all 100 of my questions so professionally! The app support and app navigation and use is 11/10 recommended!

Ethnikids
South Africa
1 day using the app
TrustApps replied March 28, 2022

Glad we could help you out. Your upselling is looking fantastic, happy upselling! 📈📈