Flits Loyalty Rewards Program

Flits Loyalty Rewards Program

Reviews (391)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, all‑in‑one customer account upgrade with loyalty, wallet, wishlist, and reorder tools. Many highlight fast, proactive support that handles theme conflicts, customizations, and integrations. The customizable account dashboard, detailed order history, and easy reorders are praised for boosting repeat purchases. Merchants value flexible store credit for rewards and omnichannel loyalty, plus smooth setup, strong integrations, multilingual support, and good value for the features.

Edited September 20, 2021

Utilizo esta app para mejorar la cuenta de clientes y la verdad que merece la pena.
Tuve un problema al cambiar de tema y me lo solucionaron de forma rápida y efectiva, Un muy buen trato.

Black Sheep Handmade
Spain
5 months using the app
November 22, 2022

The strength of this app is the support of the developers. I customized the entire account section and they followed and assisted me through the whole process. The support is fast and always available. Well done, thank you very much for all your help.

MySecretCase
Italy
About 1 year using the app
November 19, 2021

Wir sind noch in der Anfangsphase und hatten Probleme mit der Darstellung im Theme. Der Support hat sofort und schnell gehandelt und uns individuelle Lösungen geboten! So sollte ein Support aussehen! Vielen Dank! Wir sind gespannt auf die weitere Zusammenarbeit!

Helle Kleven Shop
Germany
24 days using the app
Edited April 17, 2024

Not recommended, they charge you for everything, very expensive. If you surpass the total customers, they will not warn you, so the features dissapear. They charge you more and more every time you surpass limit customers. It is a method to hold you with the app definetly. Do not use this app or they will catch you forever.

FPnibs
Spain
Over 2 years using the app
February 26, 2022

Sto usando quest'app da qualche mese. Ti da una mano significativa perché ti permette di avere una pagina account molto performante, veloce, integrata e personalizzabile senza dover passare giorni a scrivere codici nel tema. Il servizio clienti è veramente molto competente: riesce a risolverti i problemi più disparati, dal funzionale al grafico, come se fosse il proprio sito.

Dietaesport
Italy
3 months using the app
September 8, 2025

Wir sind aktuell noch nicht live mit unserem Shopify-Shop, aber Flits hat uns bereits in der Einrichtungsphase begeistert. Alle Fragen und Sonderwünsche – selbst am Wochenende – wurden extrem schnell, freundlich und lösungsorientiert beantwortet. Der Support ist nicht nur schnell, sondern auch sehr kompetent und geht auf individuelle Bedürfnisse ein.
Das Treueprogramm lässt sich flexibel anpassen (z. B. Umbenennung von „Punkten“ in „Prämien“) und bietet auch für Endkunden eine großartige Nutzererfahrung.
Wir freuen uns auf den Livegang – mit Flits im Kundenkonto fühlen wir uns bestens aufgestellt.

⸻

Review in English:

We haven’t launched our Shopify store yet, but Flits has already proven to be outstanding during setup. Every question and customization request — even on weekends — was answered quickly, competently, and with a strong solution-oriented mindset.
The support team is not only fast but truly understands individual business needs.
We were able to customize the loyalty program (e.g., renaming “points” to “rewards”) to match our branding and tone, which was a huge plus.
Looking forward to going live soon — with Flits, our customer account experience is in great hands.

kirchen-weihrauch.de
Germany
About 1 month using the app
May 6, 2025

Fix the issue promptly, amazing team

KKANG
New Zealand
Over 2 years using the app
April 15, 2024

Don't look further, Great App, Great Support

Bakker.com | Belgique
France
10 months using the app
March 27, 2024

"Exceptional app with lightning-fast customer support! Every request is handled swiftly, making for a seamless user experience. Highly recommended!"

Dreamin*101
Italy
26 days using the app
May 22, 2025

review from https://gopipickles.in/

Flits has significantly elevated our Shopify store's customer engagement and retention. The customizable customer account pages, combined with features like wishlists, loyalty rewards, and social login, have provided our customers with a seamless and personalized shopping experience.

The support team is exceptional, responsive, knowledgeable, and always ready to assist. Their dedication to continuous improvement and user feedback is evident in the app's regular updates and enhancements. If you're looking to boost customer satisfaction and loyalty, Flits is a must-have addition to your Shopify toolkit.

My Store
India
About 1 month using the app