Flits Loyalty Rewards Program

Flits Loyalty Rewards Program

Reviews (391)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, all‑in‑one customer account upgrade with loyalty, wallet, wishlist, and reorder tools. Many highlight fast, proactive support that handles theme conflicts, customizations, and integrations. The customizable account dashboard, detailed order history, and easy reorders are praised for boosting repeat purchases. Merchants value flexible store credit for rewards and omnichannel loyalty, plus smooth setup, strong integrations, multilingual support, and good value for the features.

October 13, 2020

I finally found a Shopify app that enables customization of the customer account setup without fully custom building it. The team has been quite helpful in making some tweaks to my setup and the tutorials they have available are super helpful as well. Definitely recommended :-)

SARTORO
United States
6 months using the app
June 28, 2020

This app did exactly what we needed, I was able to get it up and running within 10 minutes. We contacted support and asked them if they could even add an additional feature for us, and they did it within a week. Highly recommend this app and company, really amazing support team and customer service.

Key Medical Supply
United States
17 days using the app
March 28, 2019

I can't recommend this app enough. It does so many wonderful things to bring the feel of a VERY expensive bespoke built site to a Shopify website. There were a few elements where I struggled with set up, but not only did the developers helped me, they did it all for me which made my life so much easier.

Amelia Nour UK
United Kingdom
16 days using the app
Edited June 18, 2020

I have been slowly rolling out changes on a budget - probably like many with the corvid-19 stuff, and wanted a little better, but cost effective, customer back end. This has really been a nice addition and the developer has really worked hard to help me integrate and then modify the source so that it flows nicely with my site. They have been super responsive and very flexible in rolling out visual changes that really helped with the usability and functionality of my store. I just can't give enough stars for how they have helped me out!!!!

While I am still rolling out my design and layout elements, and working still to decide additional functionality apps - This one is a definite Keeper!

Update:
I changed themes in June at juststuffisell.com and ended up doing away with the flits app. I have since been hard coding changes to create an account layout that suites my backend needs.

All that said, the Flits team is phenomenal and responsive. I would not hesitate to work with them in the future if the need arose. Highly recommend them and this app.

JustStuffISell.com
United States
4 months using the app
Flits replied May 16, 2020

Thanks so much for your lovely review. We're so glad to hear that support was able to help!

Edited July 27, 2021

This has to be one of the best apps on the entire Shopify App Store. It's an invaluable extension to the customer accounts page, allowing for incredible amounts of customisation. I have some streaming courses on my site, and with the help of Vaibhav, we were able to ensure that my course pages appear in the accounts tab only when a customer has purchased them. The overall customer service, especially from Vaibhav, has been incredible. Very responsive, always happy to help and advise, and was able to customise things to suit my use-case. Highly, highly recommended. There are so many more features that I can't wait to try, but wanted to get this review out there for anyone contemplating this app. Install it. UPDATE AFTER ABOUT A YEAR OF USE: Flits have recently upgraded their account page designs to include a new Uno and Duo theme. They're brilliant! I emailed and asked to be upgraded to the Duo design, which they did within just a couple of days. Really impressed. The new theme looks great, and includes several custom features too. I can absolutely say that Flits is probably the best app for upgrading your customer experience!

OB1 Store
United Kingdom
Over 1 year using the app
Flits replied March 25, 2020

Thank you so much for your detailed review. Don't hesitate to reach out if we can help with anything else!

I hope you & your family members are safe in COVID - 19. Stay Safe!!!

April 16, 2020

at first I choose this app because it can do integration with mobile apps developer that I'm working on with. as I learn more, the feature I get is more than expected, the store credit is incredible, the support team also always there helping me with every question I have. Thanks Flits!

Buttonscarves
Indonesia
2 days using the app
September 17, 2020

I have used this on a couple of the stores that I run now for the store credit function as well as the nicer customer account page it creates and it works great. On this particular site I had some custom changes that I was hoping for to make the optimal customer experience on my store store since it is run a little differently. I didn't know if it would be possible, but the Flits team has quickly assisted me with these customization's and I could not be more thrilled.

EastGen Shoppe
Canada
About 2 months using the app
Edited November 11, 2021

I tried this App and it is not what I am searching.
After deinstallation there are loads of entried in liquid left.
Slows down my theme and is simply a no go! I have to struggle now with their support to deinstall it completely. Customer Service was very helpful and deleted the code quite fast.

Delias Whiskyshop GmbH
Germany
13 minutes using the app
December 17, 2024

This app gives our site a far more professional look and service to historical customers.
In particular as all orders have comments, the customized display that the Support Team has created for us enables each repeat customer a great view of all their orders which can be rapidly scanned /searched. Support is excellent.
We highly recommend.

MDA2 PneusPros
France
6 days using the app
July 31, 2023

We've been with Flits for 4 or 5 years and have been happy with our experience. There have been a few "glitches" along the way but they always have helped resolve them in a timely manner so it wasn't too disruptive to our business. We definitely recommend them!

Lucky Disc Golf
United States
Over 4 years using the app