Fly Upsell & Cross Sell

Fly Upsell & Cross Sell

Reviews (622)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is great for boosting average order value with bundles, quantity breaks, and “frequently bought together” offers. They like the robust features, customization options, and analytics, plus clean widgets that work well across themes, mobile, and POS. Many highlight strong value even on the free plan. Support is frequently praised as fast, friendly, and hands-on with setup, custom scripts, and complex bundle configurations.

Edited July 4, 2025

Promising start, but disappointing experience overall

We initially had high hopes for Fly Bundles – the app seemed easy to use, flexible, and capable of handling our complex bundle needs. During initial testing, we appreciated features like individual SKU output, dynamic pricing, and a clean UX.

However, after continued use, we encountered significant instability and recurring bugs that affected our setup. Unfortunately, the support experience was far from what we expected: responses were slow, and instead of a proper resolution, we were told we’d need to upgrade and pay $19 to fix the issue. That approach made little sense given the basic functionality we were trying to use.

We’ve since moved to another app that works seamlessly and offers much better support. While Fly Bundles has potential, our experience was ultimately disappointing.

Momo Cotton
Portugal
3 months using the app
May 1, 2025

It is easier to create bundle using this app. I was able to create it quickly and exactly as per my store requirements. The design editor comes with lots of options to change the look and feel of the bundle.

CookieMan
India
About 11 hours using the app
March 14, 2025

This is the app I have been waiting for. I've been on Shopify for 8 years and this is the missing link. To be able to accurately bundle my products, offer incentives and discounts, it's amazing. And... EASY. Plug and play with incredible customization options. 100/100 on this one. Customer service is the best I've ever worked with as well. This may sound like a fake review because it's so good, but trust me. It's not. This is the real deal.

Tacticalories Seasoning Company
United States
4 months using the app
March 11, 2025

Great app with EXCEPTIONAL service! We have had very specific bundling needs and the Fly team is always been available to help us develop them. We have been able to increase our AOV substantially using various Fly widgets. We look forward to the AI capabilities and A/B testing coming soon.

Stone Coat Countertops
United States
4 months using the app
February 27, 2025

The app has been awesome. It is easy to set up and navigate, which made it simple for me to get started right away. Everything just works smoothly, which is a big win for us. Whenever I’ve had questions or needed assistance, the support team was always quick to help making it easy to get the answers I need without any hassle. If you want to enhance your online store's functionality, this app is for you.

AVACO DENTAL CANADA
Canada
8 days using the app
December 13, 2024

We’ve been using the Fly Bundles App, which has fully met our expectations. The app is easy to use, and the support team has been incredibly responsive and helpful.

We requested several custom adjustments to the bundle page design to match our website’s style, and the team delivered exactly what we needed. We’re delighted with the result and highly recommend this app to anyone looking for a reliable bundling solution.

Doll Smash Cosmetics Limited
United Kingdom
2 days using the app
December 6, 2024

Great app, super customizable, and really helpful support! Some code in my theme was blocking the checkboxes from appearing, but support was really fast & they fixed the issue quickly. I love how much I can customize the colours & the borders to make the block match my theme. Thank you for this great bundle app, it's just what I needed!

Suniela Beach
Canada
2 days using the app
October 22, 2024

User friendly tool with very responsive customer service! Most of our bundles have a ton of variants and this was the only affordable tool that allowed us to have users select their shade. Thank you for making this easy!

NuNorm
United States
27 days using the app
October 22, 2024

This app is brilliant. In a nutshell we were doing bundles before as a one off product, but had to put an artificial stock number and monitor a whole bunch of things each week to make sure we had enough of each item for the bundle. With this app, I've only been using it for a short time, but it solves our stock issue AND building bundles couldn't get any easier. The team helped me out within seconds when I had a few questions.

Longevity Essentials
United Kingdom
About 5 hours using the app
October 21, 2024

Great app and great support. The team behind Fly is very responsive and even took the time to build a custom solution to fix an issue with how my theme was handling the cart drawer trigger. They said it works without issue on most themes, but mine was a bit different and instead of doing nothing they took the time to solve it.

I also like the customization options of this app. It makes for a really clean look and experience on the PDP unlike some other apps that I've tried and end up looking very junky or not connected to the rest of the page design.

great app.

FLAVRBOMBS
Canada
7 days using the app