Reviews (92)

Overall rating
4.2
Counts per rating level
  • 64% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 14% of ratings are 1 stars
February 7, 2022

I am sorry but Iam finding it not very user-friendly;y. For the cost per month, it should have some basic support, but I am unable to find that either. I just subscribed for a while year, but I would like to cancel and have a full refund. I am just not sure where or how to cancel?

Atelier Forma
Canada
14 days using the app
April 13, 2019

Appalled at the cost which I only discovered after 2 hours working on my catalogue. $99 a month is a rip off!

Ruby Robin Boutique
Ireland
3 days using the app
Now In Store Inc. replied April 13, 2019

Hi,

I'm sorry to hear that you worked for 2 hours before discovering our pricing. We try to make it clear as possible that our software isn't free by putting our prices on the Shopify App page.

Best.

Edited April 9, 2015

I just joined with a professional membership and created a catalog. I was only able to see my catalog for a couple hours and now I cannot view or download. I keep getting a 500 error and it's been this way for 2 days. Had I emailed the link to my wholesale accounts to view my catalog I would be embarrassed.

Not a good start.

**** Update

App is buggy, my catalog title is cut off from the online version, and it seems like the developers, once they get your money, stops caring. I would not recommend.

Andrea Bonelli
United States
12 months using the app
October 4, 2022

Use it to do internal catalogue projects. LOVE the support that is always available to help out whenever there's something I can't figure out on my own.

Parliamentary Boutique / Boutique du Parlement
Canada
3 months using the app
May 20, 2022

We have used this app for years and they always have amazing customer service this time we used the chat to help with page numbers and Adriana was excellent in helping to understand what was happening and actually fixed all the pages for us. Thank You!

Jack's Tackle
United States
Over 5 years using the app
Edited November 14, 2019

UPDATE: I added one more star because their support has been responsive. They have fixed my issues, but I am still upset that it had to be brought to my attention from a sales lead. Needs more user testing on this app! They said the digital cart broke because they are working on the new one---but when were you going to notify your paying customers about the current one breaking???

OLDER REVIEW: Absolute garbage experience. The online print catalog is ok, but not intuitive in the slightest to update it. The digital catalog is atrocious. Some buttons just don't work, so many errors to count. It's basically the most unusable experience I've seen. Don't waste your money on this thing!

Wildlife Tree
United States
8 days using the app
Now In Store Inc. replied November 13, 2019

Hi,

My name is Kwaku from Now In Store. I'm sorry to hear that you are experiencing trouble with our app.

We have already released a fix for your issues with the digital catalog buttons (you will need to do a hard refresh of your page to use this fix, see shortcuts: https://fabricdigital.co.nz/blog/how-to-hard-refresh-your-browser-and-clear-cache).

As you can see we are pretty responsive to our users. Would you mind giving me more details about other problems you might have encountered at support@nowinstore.com? I'm sure everything else can be easily fixed as well.

January 20, 2014

I have just installed this app and it was something I was looking for for long time. I need a catalog for some of my customers in Berlin where I supply some good restaurants with french cheese. They always ask for a price list in paper form and this is the solution. The possibility to drag and drop and rearrange the products (because I sell saisonal cheese is perfect). The wholesale price editor and order form is a very good feature. I recommend this app warmly.
Best regards from Berlin,
Philippe
http://www.maitrephilippe.de/

Maître Philippe & Filles
Germany
About 1 hour using the app
November 23, 2013

Has potential but not enough options. We have both an Etsy and Shopify shop. Would be helpful to merge both since the two shops have different items. Also a search feature within the catalog would be helpful for customers looking for certain products or keywords. Would be nice to customize the page titles. We have a library of images people can use for their lollipops but if they can't search by keyword, makes a lookbook a challenge to flip through hundreds of pages.

Vintage Confections custom lollipops and novelty sweets
United States
34 minutes using the app
September 18, 2022

We battled with this app for a few days until we contacted support. The team could not do enough for us on a tight deadline.
There were some limitations that were highlighted during this experience and I hope these are addressed in future developments the main one being multiple catalogues that can be edited; followed by editing the online orderform. Once we got the hang of it, and with the help of the support team, we got through our catalogues quickly. Thankyou!

Georgie Paws
Australia
3 months using the app
May 1, 2015

This app is way too expensive. 59$/mo for a catalog are you kidding? It does a good job but there is another app on the app store call Product Catalog Builder that does the same and a little more for only 10$ a month so i went to them. If you guys reduced your price you would get much more business in my opinion.

Kiko Leather
United States
6 days using the app