Reviews (153)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to install and intuitive, often running within minutes with little upkeep. Many praise the fast, proactive support for setup, theme integration, and customizations. Reported benefits include notable conversion lifts, higher average order value, and quick ROI. Real-time social proof builds trust, urgency, and product discovery. Merchants also like the extensive customization, integrations, and reliable performance without slowing their sites.

November 20, 2023

I think it all looks good and it seems like you can customize a lot. But I take issue in it immediately pumping out notifications and no clear way how to turn them off. I uninstalled - also because I think the pricing is insane. It racked up thousands of impressions within 30 minutes or so and we are by no means a "huge" site.

Awesome Maps
Germany
11 months using the app
Fomo replied November 22, 2023

Hello - thanks for your feedback about Fomo. I'm sorry to hear it wasn't the right tool for you. For any users considering Fomo, notifications are easy to turn off using the toggle above each notification in the Admin under Notifications.
Fomo does come with the Active Visitors and Someone is Viewing notifications turned on on default so you can see notifications right away.
Our pricing reflects the value users get in increased conversions - Fomo pays for itself after just a few transactions.
I wish you all the best, Awesome Maps - love your product!

November 7, 2023

I can see from the dashboard that Fom is well worth it! We've made a lot of extra revenue from the app.

A Big thanks to Janice for helping me with a big technical problem. Fomo is our 2nd most important app behind Replo (our page builder lol)

Birchbury
United States
2 months using the app
Fomo replied November 9, 2023

Thanks for the great feedback! We're so happy to be adding value to Birchbury - wishing you record sales this holiday season!

September 15, 2023

100% a must have app for anyone who already has some traction on your store, I would say the analytics aren't too accurate, but its show me a over 20% increase in sales which is probably more like 5-10% but still a MUST HAVE APP that will almost without a doubt boost your websites credibility. (also the only app that I could find that would work on my headless website kudos!)

Bids.com
United States
Almost 3 years using the app
Fomo replied September 18, 2023

Thanks for the great feedback! We're glad your seeing conversion results from using Fomo.

Edited September 3, 2023

We have used this app for over 2 years!! They have worked on new features which is great however we don't need all these new features. Unfortunately, app charges have gone up dramatically :( They have helpful customer service (thanks Janice) but we still find it to be out of our budget after the changes to the app. Otherwise great app and has worked well for our shop!

Bling My Ride
Australia
About 2 years using the app
Fomo replied September 18, 2023

Thanks for the feedback! We understand that pricing changes are never welcome but we're happy you've stuck with us and hope you enjoy the new offerings.

Edited February 3, 2026

Elias M. resolved my issue quickly and professionally. Very helpful and responsive.

Dr. RestRight
Canada
2 months using the app
Fomo replied November 27, 2025

Thanks so much for the review! Our support team always goes the extra mile to make users happy.

We're glad you're enjoying Fomo and hope you have great sales this Black Friday!

November 17, 2025

The customer service is very quick to help resolve any issues. Janice was super helpful and fixed my issues within minutes. Loving the app!

Belly Bliss
New Zealand
About 3 hours using the app
Fomo replied November 17, 2025

Thanks for taking the time to review Fomo! We're happy we could resolve your issue quickly today and are always happy to help you out with optimizing your social proof to boost sales! Hope the holiday season is a huge success.

October 16, 2025

Exceptional. Prompt response, offer of tutorial support and really getting personalised help to get the most from the app. Elias was fantastic

The Sleep Chief
United Kingdom
5 months using the app
Fomo replied October 17, 2025

Thank you for your kind words! We are glad you're enjoying using Fomo in your store!

September 30, 2025

Absolutely amazing app! I love how simple it is to install and use with my Shopify site. It adds a ton of social proof to boost sales. Plus, the one time I got stuck the customer support was phenomenal. Highly recommend!

The Story Church Project
Australia
4 days using the app
August 11, 2025

This app rocks! We've only had it on our Shopify store for a little while and it's already going really well! We also had a small issue that was resolved by the end of the day because of Fomo's stellar customer service!

Hello Family
United States
About 8 hours using the app
Fomo replied August 12, 2025

We're so glad you enjoy displaying Social Proof on your site with Fomo and hope lots of families discover new games to play!

July 15, 2025

I really like the app and the customer service was top notch and super fast. I worked with Janice recently and she was happy to make some recommendations and help with changes. I'm so thankful for her help!

KLĒNR
United States
About 1 year using the app