Reviews (36)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 3% of ratings are 1 stars
May 20, 2026

Service was quick and responsive. They performed lots of testing till they were sure all was working correctly.

Harveys
United States
15 days using the app
March 24, 2025

I have used EM Forms Builder for several years and it has performed as expected. After making some website changes I required some technical support and they worked with me quickly and efficiently to get everything working properly again.

Mountainside Products - dba Greener Valley Trading
United States
Almost 7 years using the app
May 14, 2024

We needed a form to enable customers to request a quotation for custom work to be done on their furniture. This app works very well, allowing customers to use various methods to describe their items and even attach photos to base our quotations on.

There was an issue with how the form was displaying on our Shopify website at first, but I was very impressed with how quickly Form Builder/EVM's customer support focused on my issue and shortly after sent me an email stating that it was fixed.

They quickly and perfectly cared for that hiccup and we're very happy with their results.

This is a flexible solution that fits our needs. Well done!

Kennedy Galleries
Canada
12 days using the app
August 13, 2025

Needed to change email address within system and Ankit understood the problem and was most helpful in sorting it all out

Sew Chic Interiors
United Kingdom
Over 1 year using the app
December 12, 2023

Incredible app and perfect for my needs. The support team behind is also great at fixing any issues that have come up while getting it set up on my shop. I plan to continue to use this service throughout the rest of my business needs.

TheLifeWeCapture
United States
24 days using the app
April 19, 2022

Great Service & Reliable. Great App. The support team where very attentive with our issues and special needs. We recommended it!

Bras Medical Spa
United States
1 day using the app
December 13, 2021

Our developers helped us set up this app for our site. We used this app for our customer service form and find it incredibly helpful and useful.

Happi Foodi
United States
4 months using the app
Edited July 22, 2022

I used this app to create a custom form for customer product registration. Simple and straightforward process and our custom form works well. Their customer service responds quickly and took care of slight adjustments to our form quickly.

Hyper Bicycles, Inc.
United States
About 1 year using the app
May 5, 2021

The team is awesome. Form wasn't built to accept PDFs so I emailed in and they built the functionality overnight. Really cool. Great customer support.

Project Solar
United States
30 days using the app
February 22, 2021

the app was easy to set up, and when there was a little difficulty connecting it to one of our email addresses, support was able to fix it for us!

Shop Cadets
United States
10 days using the app