Hulk Contact Form Builder

Hulk Contact Form Builder

Reviews (2,035)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and intuitive, even for non‑technical staff. It’s used for many form types—contact, registrations, quotes, surveys, and product requests—with strong customization like hidden fields, autoresponder emails, and workflows. Forms look professional and embed smoothly. Many report reliable performance over years and multiple stores, and describe support as fast, patient, and proactive with custom solutions and theme fixes.

January 16, 2025

I have been using this app for a while, but I can't say I am happy. They keep having a problem sending the information submitted by my customers via the forms to my email account, so if your forms are used for time critical or important business requests, i would think twice about using this solution. Their developer is never really around, probably in bed. I am looking for a more reliable solution. Annoyed, frustrated, yes all of the above.

Bluestreak Crystals
United Kingdom
9 months using the app
December 10, 2024

We've had a great experience for a while with Hulk Forms but recently we keep having days where submissions aren't sent to our email so that we aren't aware that our customers are communicating with us. We've let Hulk Forms know about this issue in the past and they've told us they're working on the issue. However too much time has elapsed on our end to really justify the risk of missing submissions to stick with them since the issue persists.

EdenThistle Dog Co.
United States
Over 5 years using the app
December 8, 2024

Forms have stopped working, company are aware of the issue but haven't thought to inform Shopify stores, I can understand the issue happening, but not to let your customers know is such a poor service. We've had several complaints about not getting back to customers.

Lily Arkwright
United Kingdom
Over 1 year using the app
December 4, 2024

Hulk Form Builder has made it simple for me to get information from my customers, with notification and their entries sent right to my email. The form was easy to for me to give a professional appearance and provided many options for customization (one of my fields is to select one of 50 states from a drop-down menu). Their app has helped me deliver better service to my customers. Thank you, Arijana, for walking me through!

Spectrum Sciences
United States
About 1 month using the app
October 20, 2024

Great product wonderful service. As a developer the fact that you can add custom CSS in the app is super. I was able to speak to a rep that understood code. She looked into the html of the iframe to give me the selector i needed to target in my css. Thumbs Up!!!!

Krank Rocks 1
United States
17 days using the app
October 17, 2024

Very helpful to make custom application forms as they let you have unlimited fields and the forms have conditional logic. The service is good too they answer relatively quickly.

Texas Process Technologies
United States
5 months using the app
October 14, 2024

The free version of this app works well. However asking for customized changes was a bit complicated because of unclear communication. Eventually everything worked out but there was frustration at the start.

Pearl River Mart
United States
Over 5 years using the app
October 7, 2024

I've had some trouble getting the form moved around on the Shopify page. I started it on the bottom, but then wanted to move it to the top of the page this change is not executing no matter how many times I refresh or update the settings.

And actually what I REALLY wanted to do is put the form in the middle of the Shopify page, but that function is not available.

The Lighting | Architectural Firm
United States
19 days using the app
September 25, 2024

Hulk Form Builder is very easy to use and offers a wide range of features that cater to different form needs. I encountered some small issues while using, but the customer support was very responsive and helped me resolve it quickly. Overall, I’m very satisfied and would recommend it to anyone who needs a customizable form builder.

NEXBLUE
Hong Kong SAR
15 days using the app
September 12, 2024

Very good app! They helped build a custom feature to prepopulate one element of the form based on the page the form is opened on. It works perfectly, I'm grateful for the support!
I do wish there was an option to remove the "Powered by HulkApps" from forms on the free plan, as we did not require the pro features, but had to upgrade simply for that.

Tappeti Pty Ltd
Australia
6 days using the app