Hulk Contact Form Builder

Hulk Contact Form Builder

Reviews (2,037)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and intuitive, even for non‑technical staff. It’s used for many form types—contact, registrations, quotes, surveys, and product requests—with strong customization like hidden fields, autoresponder emails, and workflows. Forms look professional and embed smoothly. Many report reliable performance over years and multiple stores, and describe support as fast, patient, and proactive with custom solutions and theme fixes.

November 17, 2019

We initially began using Form Builder to create our CONTACT US and WHOLESALER ENQUIRIES form - both of which you can see linked to our front page (www.samana.com.au). We really like HULK's Mailchimp integration that kicks in when new Wholesalers apply. It's also great when we can retrieve from the HULK database all of those people who have submitted applications, along with their responses.
The "Create Account" option on the home page of our Theme does not have a Captcha. With prompt assistance from the HULK developers, we replaced the existing form with one we designed using the Form Builder and HULK's Captcha component. We had a few hiccups but it was all completed in a timely manner. Thanks HULK for your support!

Samana Living
Australia
About 2 months using the app
HulkApps replied November 18, 2019

The app looks great on your store! Thanks so much for the review, and for allowing others to see how it looks by linking your website. :-)

We know that our Form Builder app will help you reach more customers on your store, so we're excited for your continued success and expanded reach!

Edited June 11, 2023

I have Started The Plan With Free Service Later On I Updated To The Paid Final Plan And Implemented It On Two Website They Were Charging Me 40 $ Approximately

Till few weeks back the google sheet integration was working perfectly but they disabled it from there back end without informing me, when i contacted them they said our servers become heavy if we use google sheet integration and suggested me to use zap to transfer my data to google sheet and fooled me by saying it is free service.

so i spent a whole day to integrate zap and then i finally when was ready to go live i realized zap is free for on 100 tasks per month but i needed at least 3000 form submissions per month.

the i decided to unsubscribe the app and use alternate sources to get form submissions.

Motifz
Pakistan
About 2 years using the app
HulkApps replied September 22, 2022

Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution.
We really appreciate you taking the time to provide us with your honest opinion as this will help us strive for more incredible things in the future.

Edited February 10, 2023

Update 2/10/23:

I wrote the review below a few days ago and am now updating it, as the team behind the app actually responded by fixing all the issues I'd mentioned in the original review. It's hard not to be impressed by the responsiveness there and I can't ding them for the features anymore since they're now available.

The one thing they still need to do is let you choose the font on the header, not just the color, so it can match the rest of your form.

The critique I'm going to stand by is that the only reason I felt a need to post the review was because their customer service clearly wasn't going to help me to the extent needed and I was frustrated to be put in that position when I was running against a tight deadline to get something live.

For the Klaviyo issue, they said that it was probably an issue on Klaviyo's end and that I should contact them about it. Thankfully, I'm savvy enough to know when I'm being sent on a fool's errand.

With the header color issue, they did give me html tags to sort of do what I wanted to do. So, I can't fault them too much there. Nonetheless, it was obvious that a permanent fix could be executed on their side with relative ease (which they've now done). It would have been great if they just acknowledged that and initiated it on their side instead of having me fix it with a code cludge.

That said I'm bumping the rating three stars up to four and I would recommend this app!

Original Review:
I spent a full day setting this up on several stores. Here's my quick take on why it's only three stars:

1. The Klaviyo integration doesn't actually send Names into contacts. It just adds a custom property called "First Name" or "Last Name", which is worthless, as you can't use those fields as variables in emails.

2. For reasons I can't understand, you are unable to apply styling to the headers of your forms. So you can have your whole form designed in a specific color scheme and font, but then you're gonna be stuck with a generic gray header right on the top of it. Such a strange shortcoming, given how many things they let you modify in the design section.

3. Using it is pretty unintuitive. A lot of digging in and out of strangely organized menus.

4. There's an automatic email from an @hulkpapps.com address that goes out to everyone who submits their email address. You can turn this off but it is hidden in the strangest of places and took us ages to find.

The three stars are because all the rest is good. I'm just really frustrated and disappointed that they'd go to all the trouble of developing such a robust app and somehow overlook shortcomings like this.

The Klaviyo one is a dealbreaker. After spending a day setting this all up only to discover that glitch, I have to go back to the drawing board and find another app that handles this correctly and rebuild all my forms.

Hipsterkid
United States
6 days using the app
HulkApps replied March 21, 2023

Thank you for the thorough review of our App. We apologize that the features you needed were initially not available and we thank you for your feedback as it has allowed us to make improvements to ensure that all our users have access to what they need. We are sorry that you had a negative experience and had to spend a day setting everything up only to find a glitch, however, we are glad that our quick response and effort to fix the issue have been recognized so that you have been able to continue using our app. We are continually working to improve our app and are now focusing on allowing users to customize the fonts on the header to match the rest of the forms. We thank you for recognizing us for responding and fixing the issues and recommending our app. Thank you!

September 7, 2017

Loaded with features, great app. Love it

Devotedwear
India
About 2 hours using the app
HulkApps replied March 7, 2019

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

January 12, 2018

Super easy to use and to customize, great reporting functionality as well.

Walkaboutoutfitter
United States
3 days using the app
HulkApps replied March 8, 2019

Thank you for your review. We are trying our best to meet your expectations. Please don't hesitate to get in touch with our team, we will gladly take care of your needs.

December 10, 2019

Great, easy app for anything Form related. Customer Support is exceptional, and even help with styling.

Birdwell Beach Britches
United States
2 months using the app
HulkApps replied December 11, 2019

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

April 22, 2022

Great app for creating forms! Simple setup, easy to use, and great support team if you have any questions.

Babe & Butcher
United States
About 2 months using the app
HulkApps replied April 28, 2022

Thank you very much for your kind words.

We are very happy that you enjoy our app and that it meets your requirements.

Feel free to reach back to us at anytime.

June 28, 2022

Great app for collecting information from visitors and very helpful advice from support. Would highly recommend

Rebecca Udall
United Kingdom
About 2 hours using the app
HulkApps replied July 25, 2022

We appreciate your recommendation a lot! Should you need any more advice from our end, feel free to let us know.

Cheers :)

July 6, 2022

Works! I had an issue and it was resloved really fast using the chat feature. Great support and a very useful app!

ChefSofi
Germany
About 4 hours using the app
HulkApps replied July 8, 2022

Hi,

Your feedback also works for us :) Kidding aside, thank you so much for sharing your happy thoughts with the rest of our merchants. We appreciate it!

Kind regards :)

Edited November 26, 2025

Cristian was extremely helpful and got me where I needed to be in no time. Great support! Keep up the good work!

Virginia Living Store
United States
About 6 years using the app
HulkApps replied March 14, 2021

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community!