MAG: Form Builder

MAG: Form Builder

Reviews (63)

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
November 20, 2025

I wasted a lot of time with this app. At one point, I couldn't save any changes anymore. So much work for nothing... It's user-unfriendly in some places, especially with longer forms containing 20 or more questions. Otherwise, it's very simple and logically structured. But at one point, I couldn't save anymore. The file seemed to be corrupted. And this happened while the app was running. After a week of customer service being unable to help, I had to delete the app and choose a new one. I wasted a lot of time and have dissatisfied customers as a result.

mineral-mamma
Germany
17 days using the app
MyAppGurus replied January 12, 2026

We sincerely apologize for the inconvenience and frustration you experienced while using our app. We truly understand how valuable your time is, and we’re sorry that this issue affected your work and customers.

Please know that we have addressed the reported issues, and our team is fully ready to provide you with any additional support you may need. If you’re willing to give us another opportunity, we’d be happy to assist you personally and ensure a smooth experience.

September 19, 2024

A very good app for different types of forms. I love that they have a free plan too. As a non profit organization that's very helpful. Also the customer service is very good. If you face any problems they help you with it. My only complaint is that there's no export option on free plan. But I understand it but as a non profit organization you want to save money where you can save it.

Smiley Toys
Belgium
4 months using the app
MyAppGurus replied September 23, 2024

Thank you so much for your wonderful review and for choosing our app to support your nonprofit organization! We’re thrilled to hear that you’ve found our app helpful and that our customer service has been able to assist you whenever needed.

We understand the importance of keeping costs low for nonprofits, so as a token of appreciation for the valuable work you’re doing, we’d like to offer the export feature on the free plan just for your organization! Please reply to our email, and we’ll enable it for you right away.

Thank you again for your support and for all the great work you’re doing.

May 7, 2024

Great App and even better customer service. I have generated a form to receive CV's for work candidates and MAG has been a great decision. Easy to set and clean layout. Recommend it!

Kio Multiservizi
Italy
4 days using the app
MyAppGurus replied May 16, 2024

Thank you for your wonderful review!
We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue.

We appreciate your feedback and we thank you for your patience and continued loyalty.

January 16, 2024

- The app incorporates all essential features, making it easy to get started. Anticipating further enhancements.

- The support team efficiently resolves my issues. Optimizing the chatbot would be a valuable addition.

flinno
Taiwan
1 day using the app
MyAppGurus replied February 3, 2024

Thank you for your wonderful review!
We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue.

We appreciate your feedback and we thank you for your patience and continued loyalty.

October 16, 2024

Great customer service and form works perfectly.

Balloon HQ Gold Coast
Australia
6 months using the app
September 17, 2024

Great support from the team. The app is highly functional, would recommend to all!

Incidental
United Kingdom
6 months using the app
MyAppGurus replied September 18, 2024

We're thrilled to hear that you find our app straightforward and effective in its function! It's our pleasure to provide an app that meets your needs and expectations. Do not hesitate to share any additional feedback and suggestions, as your input helps us continually improve our service.

Regards,
MyAppGurus Team

September 12, 2024

Excellent experience !!

Timber Furniture Designs
South Africa
About 1 year using the app
MyAppGurus replied September 14, 2024

Thank you for your wonderful review!
We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue.

We appreciate your feedback and we thank you for your patience and continued loyalty.

May 13, 2024

What a simple-to-use app! The customer team is fantastic!

SkyShepherd
United States
7 days using the app
MyAppGurus replied May 16, 2024

Thank you for your wonderful review!
We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue.

We appreciate your feedback and we thank you for your patience and continued loyalty.

December 25, 2023

supporting sistem good

Peppy
India
5 months using the app
MyAppGurus replied September 26, 2024

We're thrilled to hear that you find our app straightforward and effective in its function! It's our pleasure to provide an app that meets your needs and expectations. Do not hesitate to share any additional feedback and suggestions, as your input helps us continually improve our service.
Regards,
MyAppGurus Team

December 22, 2023

Great add on. Super easy to use and support is super quick to help.

ForTheGood
United States
About 10 hours using the app
MyAppGurus replied February 3, 2024

Thank you for your wonderful review!
We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue.

We appreciate your feedback and we thank you for your patience and continued loyalty.