Frame Up: Showcase Your Art
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Reviews (28)
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The Frame Up app was a game changer for our art e-commerce! Something I estimated would take around 180 hours to produce 15,000 mockups—between background-free images and staged frames—the app does automatically in seconds.
On top of that, their support is impeccable, and Charlie was extremely attentive to all our needs.
Highly recommended!
That’s a lot of hours saved! Thanks for the great review 💫
This app is fantastic it saves time, has great support, and is insanely customizable. We are an old gallery with pretty high standards and this app solves everything in a really good way. The new feature with virtual gallery is a game-changer and connects our physical gallery to the internet.
Thanks for the great review and for all your feedback as we rolled out the new virtual gallery feature 😊
Amazing customer service by Charlie and the app works great! Not cheap, but very convenient.
Great to hear it's all working well, thanks for the review!
Great app and great support! Highly recommended
Great to hear it, thanks for the review!
Beautiful but useless. Tried for days to get it to work. It wouldn't render more than two and a half products with variants... (The app was stuck at 33% for days ...for only 6 products?) Tried multiple times. Finally uninstalled it.
• No user guide or instructions
• Support was not very helpful and quit responding (*UPDATE until my review)
• As far as I can tell, you still have to connect every variant image with each product variant manually. That could be a nightmare if you have hundreds of products with variants. Support said there is a way to connect the images with variants automatically, but wouldn't explain.
I'm sorry you had a bad experience with Frame Up but in response to your review:
1. The app has instructions built into the interface and in many cases these are sufficient to help customers get set up. When that's not the case I'm always happy to help.
2. I've been actively responding to you. My response time has averaged 1-2 working days.
3. You can automatically link mockups to variants. I told you this and would have explained further but you raised a higher priority issue, the one you mention in your review, which I focused on solving first.
My last email response was sent to you before your review was published and seen by me. Please note there is a delay between you submitting your review and Shopify publishing it.
I'm still keen to help you solve your problems, just drop me an email at support@frameup.app.
- Charlie
Easy to use with great results!
Thanks for your review 🙌
Frame Up is hands down the easiest way I’ve found to custom frame my art. The interface is clean, intuitive, and fast — you upload your piece, test different frame and mat combinations, and instantly see how it’ll look on the wall. The preview system is remarkably accurate, and the whole experience feels smooth and thoughtful. If you care about presenting your work without writing a single line of code, Frame Up is it. Smart, elegant, and clearly built by people who understand artists. Big thanks to Charlie for the quick, helpful support when I needed it.
Happy to help! Thank you for the kind review 🙏
FrameUp is a great tool for rendering artworks and images "in situ" in a room. I particularly like the direction the app is going in regards to bulk-export features. Highly recommended app, and also a great development team, as they respond very fast, and truly care about their product.
