BOGOS: Free Gift Bundle Upsell

I have a lot of free-gift-with-purchase promos throughout the year, but Shopify's native capabilities require customers to add the freebie to cart before trying the code. Every promo we would invariably get questions on why they didn't get it added to their cart, do taxes apply to the threshold, etc. It resulted in abandoned carts and a poor user experience, so I went looking for alternatives that would auto-populate the gift once the threshold was met.

When I first downloaded BOGOS, I was frustrated by how much needed to be customized to end up looking like I had imagined in my mind. That was, until I found out that the support is unparalleled, even over the weekend! They got me set up in just a few days and implemented every one of my very detailed customization requests.

And since then, whenever I've had a customization request, the support has continued to be excellent. Today, Naomi helped me resolve a display issue in 10 minutes.

If you're looking for a highly customizable app that allows you to boost AOV, BOGOS is the GOAT.

We use this app almost every week and it works great for our needs. Occasionally we run into a hiccup, but their support team is consistently knowledgeable and responsive. Every issue we've brought to them has been resolved. Our recent experience with Reese was exceptional and drove me to finally write a review. Highly recommend this app.

Junie and the team were excellent when I contacted them for support. They even customised the features on the support chat while I waited and had all the answers as we worked through the feature adjustments. For the bundle feature alone this app is worth the spend but I can't wait to explore all the possibilities including free gifts and discounted items for my loyal customers!!!

Overall, this is a great app for gift cards and bundles. While there are still a few limitations that don't fully match our needs, the BOGOS team has been very proactive and responsive, they've listened closely and come up with fixes we're genuinely happy with. They're also currently working with us on a few more features to improve the app further, which we really appreciate.

We've been using BOGOS for our gift with purchase campaigns, and this week they earned the 5 stars. Our case was not simple: we many discount codes, and any gift built as a product discount forced us to open Shopify's combination settings on our whole catalog, creating uncontrolled stacking between codes. Shopify only handles combinations by discount class, so we were stuck. Instead of a copy-paste answer, the BOGOS team investigated with us over several days and brought the right solution: their Clone Products logic. The gift is added as a separate product natively priced at €0, no discount object is created anywhere, the order shows a clean €0 line item, and our hundreds of codes stay completely untouched. Exactly what a store with a large catalog needs. Special mention to Liam and Julie for their patience and technical clarity. If you run complex discount setups, this app and this support team can handle it. Highly recommended.

We switched to BOGOS to handle our promotions and set up a multi-item free gift offer and a checkout upsell on our first day. Both are running well and the core functionality does what we needed.

Support is the standout. Evelyn helped with two separate questions and was quick and clear on both. When I asked about something the app couldn't do, she told me straight and gave me a workaround instead of leaving me guessing. That saved a lot of time.

Worth knowing going in: customization has some gaps. We ran into limits on how offer text can be tailored and on how a single offer can be structured, which meant reworking our setup a couple of times. Not dealbreakers for us, but plan around them. We passed along feedback and the team was receptive.

Powerful volume discount solution. Customer support replied quickly and assisted with advanced style adjustments like custom font sizes. Everything works as expected, would recommend to other store owners.

The app is very interesting for marketing operations, offering numerous possibilities that will suit most stores. I’m taking off one star because a few details aren’t customisable, but overall, I highly recommend it. A big thank you to Julie from the support team for her help.

Highly recommend the app. Super easy to work with and contains two options for logics to adapt to your needs in terms of how products are added to cart. Any issues are easily and quickly solved in chat. Thanks to the entire team so far, Delwyn, Naomi, Austin, Anne.

We ran into a few issues while setting up the app for our store. Evelyn was super helpful in explaining our options, and a special thanks to Anne, she jumped in and fixed our upsell issue directly on our store, quick and clear, and even made sure things would keep working through future updates. The whole team is friendly, responsive, and genuinely eager to help. Great app and even better support!