Reviews (31)

Overall rating
4.1
Counts per rating level
  • 90% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 10% of ratings are 1 stars
April 4, 2023

We have been using this APP for nearly half a year. It has helped us to display our frequently asked questions. The experience is very convenient. When we wanted to add the FAQ to the product catalog page, we encountered problems and contacted Justin. He was very timely and fast to help us solve the problem, I am grateful and grateful. Excellent APP, I will recommend it to more people.

SUPVAN
Hong Kong SAR
4 months using the app
Simesy replied April 4, 2023

Hello there and thanks for the amazing review! We appreciate it a lot!

Thanks for appreciating our efforts and if you need any assistance, our support is here for you!

January 25, 2023

The app is the best FAQ app i have seen so far. The designs are next level and look very professional on my store. Best thing is the customer service is great and they helped me so much to get the best looking FAQ page. Would reccomend this!

Klik Bolletjes
Netherlands
36 minutes using the app
Simesy replied February 1, 2023

Hello there and thanks for the amazing review! We appreciate it a lot!

Thanks for appreciating our efforts and if you need any assistance, our support is here for you!

June 18, 2025

The person in charge was very helpful. I highly recommend this app.

OddPlanPrint
South Korea
About 4 hours using the app
October 19, 2024

Mükemmel bir uygulama geliştiricilere teşekkürler ediyorum

Apayrı Yaşam Doğal Yaşam Ürünleri
Türkiye
21 days using the app
March 13, 2024

Great app and great support.

cigadesign.official
China
About 5 hours using the app
January 4, 2024

Super quick and pro customer service ! Bravo !

Magie Factory
France
6 days using the app
July 21, 2022

I really love this app, simple to use and nice customization options. I would just like to be able to link the pre-built FAQ page as an actual page in my shopify store, besides that this app is a must!

DTECC
South Africa
28 days using the app
Simesy replied July 21, 2022

Thanks for your valuable feedback about our app.

We are glad to know that you liked our FAQ app & also it was able to meet your expectations. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@simesy.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Team Simesy

May 9, 2022

installed it and my dropdowns stopped working. deleted app, then had to go to my source code to delete what this app installed. Then they started to work again.

ChinSurfers
United States
2 minutes using the app
Simesy replied May 9, 2022

I'm so sorry to hear about the trouble you've experienced - we do appreciate your feedback.

Our team has since reached out to discuss further options.

We wish you the best with your future endeavours!

August 27, 2024

Incredible, team pushed update in 1 hrs notice.

Gardenvity
Lithuania
21 days using the app
December 5, 2023

The customer service is fantastic, always live and things get sorted very quickly !

wonderland4children
Australia
5 days using the app
Simesy replied December 6, 2023

Hello there and thanks for the amazing review! We appreciate it a lot! Thanks for appreciating our efforts and if you need any assistance, our support is here for you