Reviews (46)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
August 1, 2022

This app is perfect for tracking expiration dates. The emailed reports are very helpful for knowing in advance which items will be expiring soon and, once the date passes, Freshly deletes the items from our Inventory. The app works well with Shopify, and inventory changes are reflected quickly. My only complaint is that the monthly subscription price is high, compared to other apps. The FREE version works for our needs, but I would subscribe to the paid version, if the price were more within our budget. For now, we are happy with the functionality of the free version of Freshly.

TOI Gifts & More
United States
About 1 year using the app
Freshly Commerce replied September 8, 2022

Thanks so much for your thoughtful review. 💕

July 10, 2023

Though my issue was really bad but with great customer service, attentive and fast response also very nice staff, everything was solved!

VitaRx
United States
Over 2 years using the app
Freshly Commerce replied November 7, 2023

Thanks for leaving us a great review and for working with our team to resolve the issue. ✨

May 22, 2023

Customer service has been very responsive in my experience. We have been using the app for almost two years.

Bramport Supply Co.
United States
Over 2 years using the app
Freshly Commerce replied May 29, 2023

We're so grateful that you've been with us for 2 years! 🎉 Thanks for supporting our app and for your review!

May 10, 2023

The Freshly app is good and helpful for displaying live and in-time expiration dates. The best part is that the support team is very nice and helpful, and will make sure to fix any issues that come up with the site or theme. Would recommend to use for stores that have this need!

The Inspire Food Company
Netherlands
4 months using the app
Freshly Commerce replied May 29, 2023

Thanks so much for your thoughtful review! 🤗 We'll pass on your message to our amazing support team.

May 8, 2023

In theory, does what it says. Practically, not really, price changes randomly for products, no sales tag so no clue what discount was applied, also expired items go out automatically, but i still want to sell them and no option to continue selling the item. Wrote several messages to support, but it seems that they are too busy to reply to me.

Kind regards.

PHISELLER PREMIUM UK®
United Kingdom
19 days using the app
Freshly Commerce replied May 8, 2023

We appreciate you reaching out to us. According to our support records, we've replied to your inquiry once and followed up again, but it's possible they landed in your junk folder. We'd love to help fix the issues you've been experiencing, as all of the ones you've mentioned are features that can be modified in your settings. We will reach out to you again via email today!

February 19, 2023

The Freshly representative I communicated with was timely and detailed in her response. I was left with no additional questions. All of my needs were met in one online inquiry/exchange. Thanks Camila Sanchez for your assistance.

Fennon's House of Spice
United States
4 months using the app
Freshly Commerce replied May 8, 2023

Thanks so much for your review. 😊 We'll pass on your message to Camila!

Edited June 7, 2023

June 2023 - I just wanted to update my review to say that the customer service has continued to be outstanding anytime we need customizations or assistance.

Nov 2022 - I use this app to display expiration dates on clearance products. I had some issues implementing the code to have the dates change on product variants, and the Freshly team was SO HELPFUL and did some custom coding to get it to work, and now it works seamlessly! This is so helpful to track different Lot numbers and automatically remove expired inventory or put on sale inventory that is nearing it's best by date. Thanks again!

Pure Indian Foods
United States
7 months using the app
Freshly Commerce replied December 9, 2022

Thank you so much for your kind review! It was a pleasure working with you to get your shop set up with Freshly. Happy holidays! 🎊

January 18, 2023

Great Customer service- We sell items with Best Before rather than actual expiry dates-

they are looking at ways to allow a bit more flexibility for selling post BBE date and further discounts etc. So hopefully that will happen!

Black Box BBQ
United Kingdom
5 days using the app
Freshly Commerce replied February 10, 2023

Thanks so much for your review and for letting others know how you're using Freshly!
✨

January 31, 2023

We haven't fully utilised this app yet as the initial setup if you have a lot of products is a big task, counting and recording every single batch and best before date. We are still in that process. However what we have experienced so far is some incredible support, willing to go above and beyond with any issue you may have. We're very impressed so far. Thank you.

Clearspring
United Kingdom
14 days using the app
Freshly Commerce replied February 10, 2023

Thanks for your kind review—we'll pass your message to our support team. 🙌 Please let us know if we can help with anything else!

April 27, 2026

Super easy app to have everything in one place. Amazing service!

Curly Secret
Netherlands
11 days using the app
Freshly Commerce replied July 6, 2026

Thank you so much for your amazing support! Glad we're able to help you! 🚀