CedCommerce Fruugo Integration

I have been with Ced using their apps since our WordPress days..and now on Shopify we continued with more of their apps... and through all our experience..we have only good things to say.

Not only the apps are very good but the support is where they win the customer over.. one of the best apps for the purpose and the support is just unbelievably good.

The Fruggo team took months to approve our feed because of their requirements and Ced Commerce Fruggo team specifically @Uttkarsh has been rock-solid support to get our feeds approved.

Thank you

Great App and Excellent Support!

The app works smoothly and makes it very easy to list products from Shopify to Fruugo. I love the features, especially:

Product syncing
Order management
Easy product management through the app
Inventory management

Cedcommerce team is incredibly supportive. A big thanks to Yashwita and the Cedcommerce team for doing an outstanding job in getting my listing live on the Fruugo platform! Her assistance was prompt, professional, and made the entire process seamless. I truly appreciate her attention to detail and dedication to delivering top-notch service.

Highly recommend her for anyone looking to navigate the Fruugo platform

2026 August 25 - 1 Star!

App not importing orders. Been 3 days since we contacted them. No response. No communication. Our orders are just stuck.

(January 21, 2021 - 5 stars) - Getting support. Will update on how it goes. Edited (January 15, 2021 - 2 stars) I had an issue with certain countries that did not allow certain products. Asked Fruugo about it and Fruugo told us to unlist those products from the CSV feed. CedCommerce app only use one feed and when I emailed them about it, they quoted me $100 to do "custom work". They seriously wanted me to pay extra (other than the regular monthly/yearly fee) so they can fix their app and make it more easy for us to limit products from different countries. This feature should already be included. If Fruugo is telling me that I need to limit product on the feed then that means that Fruugo has an option but CedCommerce has not tapped into that feature yet and wanting to charge me extra just so they can do their work. No thanks. Edited (June 25, 2019) App is working fine now. ------------------ Edited (May 6, 2019) (3-Star) The team has been helpful but yesterday I had the worse experience. I opened up chat, asked them to fix a pending order. The rep told me that they will fix and email me. After 5 hours, NO EMAIL and NO FIX. So I contacted again via chat. Second rep told me they will fix it. Took his sweet time while I was waiting on chat. So I told him to email me as I am a business owner and don't have time to sit there and wait hours to get a simple fix. Rep told me okay. Three hours pass and NO EMAIL NO FIX. So I contacted again via chat. It said they were online, but they did not respond. After a good 20 minutes of waiting, I left. Maybe they are training new people, I don't know nor care. If I have a problem, get it fixed! If you can't fix, you need to communicate and tell me you are waiting for it to be fixed. Moreover, the communication. BEWARE!!!! If you contact them via chat, they make you hold on forever! And they don't come back to say anything. Sometimes I wait 45 minutes after they say, "Please wait while I check". Within that 45 minutes, the rep does not come back to tell me he/she is still working on the problem. They just leave you there like you are no one important. I guess customer service is not part of their mission statement. I have been with this company (using a lot of their apps) and it is a hit or miss with their service and apps. Sometimes I get the best help and support. Sometimes they blow me off. The next step I have is reporting straight to Fruugo about the lack of support this integration gives and the headaches I have had. Edited (January 23, 2019) (5-star) The CedCommerce team reached reached out to me in a personal email and fixed any problems that I am facing. I appreciate their help. Original review (2018) (5-star) Great app! Within a few days, orders started coming in. App was easy to setup. Loving every minute!

A very supportive team—always available to troubleshoot integration issues (though thankfully not many). I truly appreciate their proactive approach in addressing customer priorities promptly. A special thanks to Yash for the outstanding support extended.

Excellent support! Yashwita instantly helped reolve our issue

This app is really user friendly and the support team have been great. Yashwita Mishra has gone above and beyond with helping me with the integration of 2 of my stores with Fruugo and has answered all of my questions and given me step by step instructions each time I needed it.

I highly recommend Ced commerce to anyone looking for integration software!

Thanks to Yashwita for helping with the integration. A few issues that were swiftly resovled by Washwita

The integration process was smooth and efficient, thanks to the team's deep knowledge, professionalism, and responsiveness. I want to highlight Yashvita's input for incredible! They were always available to answer questions, provided clear guidance throughout, and demonstrated a genuine commitment to delivering a seamless experience. I truly appreciated their collaborative approach and attention to details.

Perfect Customer support - Yashwita really helped me understand some things on the app I need help with!

Thank you YASHWITA, she has done a good job to get some of my items live on Fruugo. I hope she will list my all items soon.