Reviews (80)
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Very satisfied with this app. Top notch print quality of all the providers tested so far. Also, no one else could beat them on price. Thank you.
Absolutely amazing experience so far. Very easy to add my designs to products, attractive profit margins and a very helpful customer service.
Thank you so much for taking the time to share your positive feedback with us! 🌟 We're pleased to hear that you've found Fuel's platform easy to use and that it offers good profit margins, along with helpful customer service.
Our team is committed to continuously improving our services to better serve our customers. If you have any questions, needs, or recommendations, please don't hesitate to reach out to our support team. We are just minutes away 💪!
Very easy to use with great customization options. Customer service is also prompt and knowledgeable. Outstanding experience so far.
Dear NYBoating,
We are so delighted to have received your review. Thank you immensely for your kindness and for being such a fantastic customer to work with.
Warmest regards,
The Fuel Support and Management Team.
Great find! They responded to my email almost instantly. Extremely amazing app features and very impressive product range. I hope to use them as my main print partner.
What a delightful surprise to read your review! 😊 It's truly heartwarming to know that you've found our app features impressive and our product range appealing. We're very excited about the possibility of becoming your main print partner and can't wait to embark on this journey together. Thank You Thank You, and Thank You <3
Received awesome support in setting up my store even beyond the Fuel app itself. Amazing tools to finalize your designs and very attractive profit margins.
It's so awesome to hear that you found our support team helpful not just with the app but also beyond that. Our product and engineering team are also stoked to hear that the design tools made finalizing your designs a breeze, and it's great to know you're happy with our profit margins too! We're here to make sure your store setup is smooth sailing and profitable. Thanks a bunch for choosing us 🎉!
Fuel is the backbone of my online business venture. I am very happy so far with the service quality and app features. Highly recommended!
Thank you for your kind words! We're delighted to hear that you're happy with our service quality and app features. Your recommendation means a lot to us and we're honored to be part of your journey. :)
Very easy to work with Fuel so this is my second store where I'll be using this app as my main printing partner. Overall an outstanding experience!
Dear FitnessEssentials,
We greatly appreciate your feedback! It's wonderful to hear that working with Fuel has been a positive experience for you, especially as you've chosen us as your main printing partner for your second store. We are excited to continue supporting your business endeavors :)
HIGHLY recommend Fuel for shop owners looking for great UI, convenience, and cheap custom on-demand printing. Will be using them to print swag for my business!
Great to hear! We look forward to continue working with you and your business :)
The only reason they're getting a 2 star is because their prices are really good and I'm hoping the test order I made comes out great as well. It's only been 2 days since I started using Fuel and the headache is present let me tell you. My first issue came from the structure of placing a test order, there isn't any clear instructions on how to do that. There is not button or section where its dedicated towards you placing these kind of orders, its all just in the same place with no detail. Fine, I got through that part but then the most annoying issue I ran into was when my Test order came back with an "error". I messaged customer service and they got back to me the next day with a link to the amount of stock they have. In other words you'll have to personally wake up and check their stock daily and then manually update your items based on the stock they show on their storage link. While you're making the actual product it does not tell you what's in stock and what's out of stock and unlike other drop shippers they 100% allow it to be LIVE and RUNNING on your website without saying a word. What their customer service suggested to me was to replace the color with something similar or another item whenever a customer ordered something that was out of stock. If you don't email them about this they don't inform you either. Again, they do have great prices so I dealt with those issues and updated my items. I thought it couldn't get any worse until today when I noticed I missed out on 4 sales and one of my customers reached out to me letting me know what the problem was. Basically any time an item from Fuel was added to the cart and they attempted to check out it would give them a shipping error telling them they couldn't ship to their area/location. I had to go through Fuel's FAQ section and finally found an answer to this problem, at least I thought I did. Fuel provided instructions on how to resolve this issue by going into my settings and adding fuel to the other shipping settings in your account. I did that but did it solve the issue, no. I also made a shipping profile for Fuel itself and did that fix the issue, no. Now I'm here waiting for a response from customer service but in the mean time I'm going to go look for another drop shipper with equivalent prices even if its a bit higher because these issues and missing out on sales isn't worth a few less bucks. Try at your own risk, Fuel has potential to be great because they do have an advantage with their prices. If they can fix these big issues so many more people would use their services permanently as a first choice, I know I would but right now it only deserves 2 stars and that's me being nice and seeing their potential.
Very fast shipping and great customer service, highly recommend for all pod stores, will keep using this app in the future.
