Reviews (27)
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I was very happy with the free version of the App. However, the free version is gone now and we only knew due to lack of data in GA4. We were willing to pay, no issue here, but the lack of communication and now the missing days of data set of off.
We updated our review after contact with Sean. Stil not perfect, but the tool works fine.
Hi there. I'm sorry that you were not aware of our move to a paid model. We sent the email that you have on file with your store 7 emails between October 25th and December 4th about the upcoming change. We confirmed that this is your preferred contact email on your website as well (bottom right-hand corner.)
I sent these emails via Hubspot, and I can see that they were all received - and that your team read our email from November 16h three times.
We did not take this decision to move to a paid model lightly. Due to the costs of hosting a free app, our options were either to move to a paid model, or turn the app off completely for all users.
We understood that this transition might be challenging, so we offered merchants 2 months to make the transition (6 weeks notice, plus a 2-week free trial period.)
We also published a transition guide for migrating to Shopify's native (and free) GA4 connector, which takes 5 minutes. And I personally offered to assist anyone with questions or concerns.
I'd be happy to discuss this further with you at your convenience if you would like.
Sean Larkin
Founder, Fueled
Excellent support.
This app is like seeing again after being blind with the native Google Channel.
Tracks about twice as many visits with a higher resolution in Analytics and reports revenue accurately. So far we are very impressed.
This is the first time I give a review to a shopify app. But what a life-saver this is!
All the other solutions only tracked 50% of the transactions, and through this app, we see all of them! Plus it is also easy to install.
Can't believe this is free... But please don't change your mind @fueled :-)
I am surprise of how easy, fast and precise is this app.
It's precise, reliable and it looks compliant with GDPR in UE (with an additional GDPR appropriate app regarding this).
The support is also friendly and easy to communicate with. This is a big plus since lately I always get a lot of kindness and very little knowledge from many other app's support teams.
Thank you again!
I am a bit worried about the rights this app might have regarding data protection/sharing.
If I understand this correctly, this app can use all store data, that flows through this API Google Analytics GA4 stream for their business and also give/sell it to 3rd parties.
This would mean, by using this app customers agree that Fueled can use customers shop data and customers, customer data for their own purpose.
If so, this would be a huge deal. This could then affect customers very negatively, if this data goes into wrong hands. And even create competitors.
Please correct me if I understood something wrong.
Thank you.
Thank you for reaching out. But that isn't the case. We are an attribution app that simply passes the data to Google Analytics 4. We integrate with Shopify's Privacy API so that merchants who leverage a cookie consent app can respect a shopper's decision to opt out. We certainly don't monetize any of this data in any way. That would be both unethical and a violation of Shopify's terms of use. We just help merchants send these attribution events to Google.
(Moreover, Google Analytic's Measurement API and GTag won't accept personally identifiable information.)
Privacy is absolutely critical. I'm happy to say that your concern isn't an issue for the merchants who leverage our app.
It's disheartening to hear about the app developer's refusal to enable enhanced conversion tracking without additional charges, especially given the circumstances. On one hand, he mentions not being paid in over 18 months, yet on the other, he serves several hundred customers, some of whom pay substantial amounts, up to $10,000. It's confusing, isn't it? Are they struggling financially or thriving?
It almost seems like price gouging for Shopify merchants to compensate for losses from the BigCommerce side. In situations like these, it would be much appreciated if the developer could meet halfway, perhaps at $17 a month, which seems like a reasonable compromise for both parties involved. Let's hope for a fair resolution that benefits everyone.
