Reviews (150)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this loyalty app drives measurable results, including higher retention, repeat purchases, and average order value, with some reporting ~1.5x sales. They like the flexible points, tiers, missions, referrals, and dynamic discounts, plus strong Shopify POS and Judge.me integrations that can replace multiple apps. Many highlight deep customization, clear reporting, smooth migration, good free/trial value, and fast, proactive support focused on growth.

October 4, 2022

Super application et service client au top: très réactif et orienté solution :) Application complète pour mettre en place un programme de fidélité gamifié complet !

Demain Beauty
France
11 days using the app
November 15, 2024

Why not subscribe?! :
1) The Starter version is $34 and not $19 as advertised
2) Very little configuration accessible in Starter, you have to upgrade to Pro
3) Not as comprehensive as mentioned
4) Cashback in $ not in points, while everything else is in points WTF
...
If you have time and $159 to spend per month. Test.
Otherwise, look elsewhere !!!

Ludisphere
France
8 days using the app
Gameball replied November 17, 2024

Hey Patrick

Thank you for taking the time to share your feedback. We truly value this input from you, as it helps us provide the best experience possible.

We wanted to address the points you raised for clarity:

Our Starter plan is indeed priced at $19 per month, as stated. However, it depends on the number of active users you have so we apologize if you faced any confusion here.

While the Starter plan includes essential features, we understand that some businesses may require additional options that are available in our Pro plan. We’d be happy to discuss your specific needs and how the plans align with them. If there’s something specific you feel is lacking, we would love to hear more details so we can explore potential improvements.

Our cashback system is indeed in points, designed to align with the rest of our points-based rewards structure. If there was any misunderstanding, we’d be glad to walk you through how this feature works.

Your satisfaction is very important to us, and we'd appreciate the opportunity to assist you further. Someone from our support team is assigned to handle all your concerns :)

May 6, 2025

This is the best app that you can find for Loyalty & Rewards.
The value provided just in the Free Plan is amazing.
The Support Team is extremely kind and helpful. Shoutout to Kareem!
Love this app!

Shop DROPPY
United States
3 months using the app
January 12, 2023

Amazing program that is SO easy to use! Customers love it and we love it! PLUS - the support team is quick to respond and very helpful!

Sisters Boutique & Gifts, Inc.
United States
10 days using the app
Gameball replied May 21, 2024

Hi Kaitlyn

Thank you for the glowing review! We're so glad to have you as a client.

April 27, 2022

I'm really enjoying using Gameball, they have premium features for a good price and an excellent Success Team - Habiba has always been quick to respond and super helpful! Highly recommend.

SEGA SHOP UK
United Kingdom
3 months using the app
Gameball replied May 8, 2022

Trust me, we enjoy working with a big brand like Sega just as much! Thank you so much for your kind words, always happy to help :)

February 14, 2024

simple, effficace

SMART WAVE PRODUCTS
France
About 7 hours using the app
Gameball replied February 20, 2024

Bonjour Moussa

Merci pour votre avis!

December 16, 2025

Kabrita Arabia UAE
United Arab Emirates
2 months using the app
August 25, 2024

the in. concept
Saudi Arabia
13 days using the app
March 18, 2024

Wilet
Canada
2 months using the app
Gameball replied May 21, 2024

Thanks for your review :)

October 27, 2024

Organic Piggy
Hong Kong SAR
Over 1 year using the app
Gameball replied October 28, 2024

Thank you for your review!