GLC Geolocation & GEO Currency
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Reviews (302)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is excellent for international stores, automatically showing the right language and currency by location. They like the combined multi-language and multi-currency features, automatic detection, and customizable pop-up, noting setup takes only minutes. Translations are described as accurate and time-saving. Performance is praised as fast and reliable, and merchants consistently highlight responsive, step-by-step support, often calling it the best solution for scaling globally.
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The support is good, therfore the 2 stars, but the app doesn’t work properly. When you use it, you might can’t manage without help from support. I had major issues with incorrect translations online, and when I tried to change them, the changes wouldn’t save - app got stuck. The navigation within the app to manually fix incorrect translations also takes a long time and involves a lot of scrolling. It’s even more frustrating when you finally find the section, make the change—but then it doesn’t save.
To be fair, I need the translations in Dutch, but the app struggles to make smart choices or maintain consistency (for example, it translated the same button text three different ways).
Dear Divestore de Grevelingen store admin,
We’re truly sorry for the inconvenience you experienced while using our app.
We checked your support ticket and noticed that our team had sent a follow-up email, but we did not receive your confirmation so we could continue investigating and fully resolve the issue.
If you are willing to give us another chance, we would truly appreciate the opportunity to help. Our team would be happy to work closely with you to resolve the translation and saving issues and improve your experience with the app.
Best regards,
GLC Geolocation Team
Hi KaataBerry India store admin,
We’re sorry to see that you had a frustrating experience with GLC, and we’d really appreciate the opportunity to understand what went wrong.
We previously reached out to you to offer assistance, but unfortunately, we haven’t received a response yet. Could you please let us know what issue you encountered while using GLC?
We’d be happy to investigate and help resolve the problem. Please contact us at support@gelacy.app, and our team will be glad to assist you.
We look forward to hearing from you and hopefully having the opportunity to improve your experience with GLC.
Best regards,
Sarah
GLC Team