Reviews (27)
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Best customer support ever
Very easy to use and the analytics are presented in a good and understandable way. Especially the support is amazing. They are very kind and willing to support every request.
Good day VitaNox,
Thank you very much for your thoughtful review. We are delighted to know that you find GemX easy to use and that the analytics help present your data in a clear and understandable way.
It also means a lot to hear that our support team has been helpful and kind. Feedback like this truly motivates the team to keep delivering the best assistance possible.
If any questions come up while you continue using GemX, please do not hesitate to reach out. We will always be ready to help whenever you need us.
Auri
GemX Customer Success Manager
easy setup, good support. Heatmaps would be great!
Hello Heldenzimmer,
Thank you for the great feedback. We are happy to hear that the setup process was smooth and that our support team could assist you along the way.
We also appreciate your suggestion about heatmaps. Insights like this are very valuable for us as we continue improving GemX and exploring new ways to enhance analytics and experiment insights.
Should you need any help while running your tests, our team will gladly assist you whenever you reach out.
Auri
GemX Customer Success Manager
GemX is an outstanding app that makes A/B testing and CRO incredibly easy to set up.
It seamlessly handles traffic routing from our original ad links without any technical headaches.
Highly recommended for anyone looking to optimize their store and boost conversion rates!
Extremely helpful customer service.
Very good, yet simple app.
Very good overall, as were used to from GemPages. Amazing Team!
Hi Vintara,
Thank you for your wonderful feedback. We are thrilled to hear that you found our customer service extremely helpful and that GemX feels simple and effective to use.
It is also great to know that your experience with GemPages helped make the transition smooth. Your support truly means a lot to the whole team.
Whenever you need guidance with new experiments or features, just let us know. We will always be here and ready to assist.
Auri
GemX Customer Success Manager
Bonjour Nouvelle ELLE,
Merci beaucoup d’avoir pris le temps de laisser une évaluation pour GemX. Nous apprécions vraiment votre soutien et sommes ravis que vous ayez essayé l’application.
Si vous avez des questions ou si nous pouvons vous aider à configurer vos premiers tests, n’hésitez pas à nous contacter. Notre équipe sera toujours heureuse de vous accompagner.
Auri
GemX Customer Success Manager
