Reviews (50)

Overall rating
4
Counts per rating level
  • 80% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
August 7, 2026

Zombie app, not even working

HexClad Cookware UK
United Kingdom
Almost 5 years using the app
Mod Media replied August 9, 2026

We are sorry if you are experiencing issues. I'm sure we can resolve it quickly for you.

We don't have any problems with other stores at present so it may be a single store issue or possibly something we can easily explain to you.

Please just contact us for assistance and we will resolve anything as quickly as possible.

July 18, 2019

Brings my site to a crawl for initial loads. Not happy with what this does to my load times at all.

ZOX
United States
11 days using the app
Mod Media replied July 18, 2019

Our apologies but we experienced an unexpected server issue momentarily and fixed it as quickly as possible. We have also made changes so that this can't happen again in future. Please contact us directly if you experience any issues in future, we are here to assist as best we can. Everything is working perfectly now.

January 14, 2021

After Uninstalling, there is still code left in my theme files and everywhere on my shop at the top appears the message "Liquid error: Could not find asset snippets/geolocationredirect_snippet.liquid".
How I can fix it?

ZeMove
Austria
About 2 months using the app
Mod Media replied January 14, 2021

We have sent an email to you to help resolve the issue please email us at apps@modmedia.com.au if you have not received it or have any questions, we are here to help resolve any issues as quickly and efficiently as possible.

November 25, 2021

YOUR APP JUST CRASHED OUR WHOLE WEBSITE HOURS BEFORE BLACK FRIDAY! And we can't even remove it!!! DO NOT SUGGEST!!!

CARBO Electric Bike
Canada
About 1 year using the app
Mod Media replied November 30, 2021

We increased the servers to ensure they would run smoothly for Black Friday. This may have affected the app for about 30 mins.

November 26, 2021

OUR WEBSITE JUST CRASHED ON BLACK FRIDAY BECAUSE OF THIS APP. Similar experience to the review below. Can someone help ASAP?

E-Optician
Hong Kong SAR
2 months using the app
Mod Media replied November 30, 2021

We increased the servers to ensure they would run smoothly for Black Friday. This may have affected the app for about 30 mins.

Edited June 6, 2023

doesn't work. Installed code above in liquid code theme section - still doesn't work. I tried to reconfigure redirect twice, no luck.

Crazy Bull Hair USA
United Kingdom
11 minutes using the app
Mod Media replied June 6, 2023

Please allow us the opportunity to check and give you support to make sure it is working fine on your store. We have many users and it works fine on all stores. Sometimes it is just a matter of checking that your browser is not caching old information from the web when testing. Whatever it is we will fix the issue for you. We have sent a collaboration invite and emailed you.