Reviews (171)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable long‑term sourcing and fulfillment partner that’s easy to set up and integrates smoothly with Shopify. They highlight fast, automatic fulfillment and tracking sync, competitive pricing with strong margins, and quick US delivery. Many praise agents for finding and negotiating products, extensive branding and customization options, end‑to‑end logistics coverage, and highly responsive, proactive support that helps them grow and scale their stores.

August 25, 2025

Working with Xylona from German Drop has been an excellent experience. She takes care of everything with great attention, professionalism, and care. She is very responsive, attentive. She not only helps with sourcing and fulfilling orders exactly as requested, but also reassures me throughout the fulfillment process so I always feel confident everything is well taken care of. Highly recommended!

Shop Sweet Curves
United States
3 months using the app
KUNYI replied August 25, 2025

Thank you so much for your kind words and recommendation! We’re delighted to hear that working with Xylona has been such a positive experience for you. Providing attentive, professional, and reliable support is always our priority, and your trust means a lot to us. We truly value our partnership and look forward to continuing to support your business growth!

August 21, 2025

I have been working with Xylona and have had an amazing experience! She is able to provide me with quick quotes and is always great at answering any questions I have. Appreciate her so much!

The Mila Collection
United States
3 months using the app
KUNYI replied August 21, 2025

Thank you so much for your kind feedback! We’re delighted to hear that Xylona has been able to support you with quick quotes and responsive communication. Providing efficient and attentive service is always our priority, and it’s wonderful to know she has met your expectations. We truly appreciate your trust in German Drop and look forward to continuing to support your business growth.

July 17, 2025

Germandrop is a great platform and my agent Xylona is top-tier for any help or concerns I have.

Repellix
United States
10 days using the app
KUNYI replied July 24, 2025

Thank you so much for your kind words! We're thrilled to hear that you've had a great experience with German Drop, and we'll be sure to pass on your praise to Xylona, she's truly one of the best! If there's ever anything you need, we're always here to help.

June 27, 2025

I recently started working with Benson from German Drop, and I can confidently say he is a top-tier account manager. From day one, he’s been proactive, responsive, and incredibly detail-oriented—making the entire onboarding process seamless and stress-free.

Benson takes the time to understand my brand’s needs and always goes the extra mile to ensure fulfillment, sourcing, and communication are smooth and reliable. He’s quick with updates, transparent about timelines, and always on top of any potential issues before they become a problem.

If you’re running a dropshipping business and looking for a solid partner who actually cares about your success, Benson is the real deal. I’m genuinely excited about scaling my store with his support.

Highly recommend!

Swavor by Dreonte
United States
22 days using the app
KUNYI replied June 29, 2025

Thank you so much for your thoughtful feedback and trust in German Drop! We're happy to hear that your experience with Benson made your business smooth and stress-free, which is exactly the kind of support we strive to provide. Your recognition means a lot to us. Benson and our entire team are committed to understanding and supporting each brand we work with, and we’re excited to continue helping you scale with reliable fulfillment, responsive communication, and tailored sourcing solutions. We truly appreciate your recommendation and look forward to growing together. Wishing you continued success on your journey!

April 30, 2025

Been working with Olivia for a long time and this is on of the best suppliers you can work with for sure, always great quotes, good shipping times, great company.

Nivora
Canada
2 months using the app
KUNYI replied May 1, 2025

Thank you so much for your kind words and continued trust in Olivia and our team! We’re truly grateful for the partnership and are always committed to providing reliable quotes, fast shipping, and the service you deserve. Looking forward to many more successful projects together!

April 25, 2025

The service is prompt and reliable. I am very satisfied with Benson and the level of interaction I experience. I am completely confident when I recommend German Drop to my colleagues.

Julindie
United States
16 days using the app
KUNYI replied April 27, 2025

Thank you so much for your kind words and trust in German Drop. We are thrilled to hear that you are satisfied with our service and with Benson’s support. Providing prompt, reliable service and a seamless experience is exactly what we strive for every day. Your confidence and recommendations mean the world to us, and we look forward to continuing to support you and your colleagues in the future.

April 22, 2025

Benson from German Drop has outstanding customer service skills. I've gone through a lot of suppliers and was unhappy with them all until I found Benson. I've been working with him for a few weeks now but I feel like I've known him for a few years. He makes me feel special and he does whatever he can to help me and my customers get the best pricing. I hope to have a long business relationship with him and his company.

Pretty and Powerful Enterprise LLC
United States
28 days using the app
KUNYI replied April 23, 2025

Thank you so much for your kind words and for taking the time to share your experience. We’re thrilled to hear that Benson has made such a positive impression — he truly goes above and beyond to support our partners, and your feedback means a lot to all of us at German Drop. We're incredibly grateful for your trust, and we're honored to be part of your business journey. Looking forward to growing together and building a long-lasting partnership!

February 25, 2025

Good customer support and fulfillment process

MissGlamm
United States
4 months using the app
KUNYI replied February 26, 2025

We are delighted to hear that you are satisfied with our customer support and fulfilment processes. Your positive feedback is invaluable to us as it is a testament to the effort we put into ensuring that every customer has a seamless experience. We are committed to maintaining this high standard of service and look forward to serving you again in the future.

February 20, 2025

We always have a good experience with this app and Benson. he is always there when we need him. He´s the best!

Canpela
Germany
4 months using the app
KUNYI replied February 21, 2025

It makes us very happy to receive your positive feedback on the German Drop app! We're happy to hear that you've been enjoying a great relationship with us, and Benson is an incredible member of our team who is committed to being available when our customers need him, which is awesome. Thank you again for choosing our application and for the kind words about Benson. We look forward to serving you for a long time!

February 18, 2025

Louis from germandrop has been amazing,The app is user-friendly and makes managing orders and suppliers so much easier.
From the support team was absolutely amazing! They were prompt, professional, and resolved my issue in no time. They assistance made the process smooth and hassle-free.

The Watch Box Co.
Australia
4 months using the app
KUNYI replied February 19, 2025

We are so happy to hear your kind words about Louis and our app! Our support team takes great pride in providing top-notch service, and we're committed to making continuous improvements to better serve you.

German Drop
www.germandropde.com