Gift Box • Free Gift Purchase

Gift Box • Free Gift Purchase

Reviews (229)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, often launching gift campaigns within minutes. It reliably auto-adds free gifts without codes, supports tiered and collection-based offers, and combinations like free shipping plus gifts. Many report higher conversion rates, AOV, and smart use of slow-moving inventory, with one citing $50k+ extra revenue. Support is praised as fast, hands-on, and proactive with theme and cart flyout issues.

November 13, 2024

Great customer service and help

The Muse Edition
Australia
About 1 hour using the app
October 10, 2024

Easy to manage and great customer service

People's Republic of Cashmere
Denmark
33 minutes using the app
Edited March 11, 2024

Great app with a highly responsive development team and customer service. Great ROS.

We Print Miniatures
United Kingdom
7 months using the app
December 27, 2023

I have been using Gift Box for the past 6 months, and I cannot express enough how impressed I am with both the app's functionality and the outstanding customer support provided. It's not every day that you come across an app that goes above and beyond to ensure user satisfaction.

First and foremost, the app itself is a game-changer when it comes to offering free gifts in Shopify. It offers all the functionalities you may need and also works with different currencies. The user interface is intuitive, making it easy to navigate and explore a wide range of thoughtful and unique gift options.

However, what truly sets this app apart is its customer support. I had a minor issue with a recent order, and the response I received from the support team was nothing short of exceptional. Their response time was incredibly fast, and they demonstrated a genuine commitment to resolving my concern promptly. The representative I interacted with was not only knowledgeable but also went the extra mile to ensure I was completely satisfied with the resolution.

I wholeheartedly recommend this app to anyone looking for a hassle-free and delightful gift-giving experience. The combination of an intuitive interface and unparalleled customer support makes Gift Box a standout choice in the Shopify App Store. Kudos to the team behind this gem of an application!

VOTARY
United Kingdom
7 months using the app
November 30, 2023

The best app ever to generate more sales especially when promoting an offer.

The ALOELAB
Lebanon
About 1 year using the app
January 22, 2026

Great too, Costumizes well and if not, the support is super alert and great at helping out

Julie Sandlau International
Denmark
About 2 months using the app
Digismoothie replied January 23, 2026

Thank you for your kind review. Our team was happy to help! Don't hesitate to reach out to us whenever you need our assistance.

December 10, 2025

Very well done app with an amazing support team! I used every year during Christmas and it's very easy to use and increase a lot the conversion rate

Threeface
Italy
About 1 year using the app
Digismoothie replied January 20, 2026

We appreciate the kind words and the five-star rating. It’s fantastic to hear that Gift Box has been a reliable tool for your Christmas campaigns year after year and is successfully driving your conversion rates. Thanks for your continued support!

November 19, 2025

Le support est très réactif même si un premier tri est fait par IA, un humain prend vite le relais et règle les problèmes rapidement !

Charlott'
France
4 months using the app
Digismoothie replied November 24, 2025

Merci beaucoup pour votre avis ! Ravies que notre support soit réactif et que le passage à l’équipe humaine vous ait aidé rapidement. Si vous avez besoin de quoi que ce soit, nous sommes là pour vous aider :)

November 10, 2025

Great service, any questions (even during the weekend) they helped me with a solution.

Babiem
Netherlands
8 days using the app
Digismoothie replied November 24, 2025

Thank you for the great review. We’re happy we could help with your questions—even over the weekend. If anything else comes up, our team is here to help :)

September 12, 2025

Ich bin sehr zufrieden und der Support ist top! :)

Aeleila
Germany
7 days using the app