Gift Card Hero • All‑in‑one

Gift Card Hero • All‑in‑one

Reviews (176)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up, works reliably, and is a clear upgrade over Shopify’s native gift cards. They highlight flat pricing, support for both digital and physical cards, bulk management, balance top-ups, and migration from other systems. Features like personalized and scheduled delivery, branded emails, POS compatibility, and APIs are praised, along with fast, proactive support that helps with theme integration and custom styling.

July 17, 2023

This app adds features and gives access to Shopify's built-in gift card functionality that was only available to Shopify Plus customers until now. I've been looking for a solution like this for a long time. The developer is very responsive, even adding new functionality I've requested within a day. The service had been incredible and, for the first time, gives us the ability to add, update, and deactivate gift cards in bulk. We are also building an integration with our internal systems using the Gift Hero APIs to allow our employees and students to charge items on account. And best of all, we can do all this with a fair flat monthly fee. Most all other gift card solutions demand a percentage cut of sales. I highly recommend this app.

The College Dairy & Greenhouse
United States
5 days using the app
Edited March 10, 2025

*Updated* Adding another star due to great customer service. This product does have some quirks if you are using it POS plus online but Arthur has been great about assisting with work arounds.

From a functionality standpoint, this was the only app that provided the tools we needed and now that we have some work arounds in place, it seems to be working well (we're only 2 days in, so we have limited data but testing and early customer usage seems to indicate all is good). My biggest issue is the lack of documentation. That is somewhat offset by the prompt and responsive support I received from the GCH team, but I really prefer documentation to help better understand the product. I think general ecommerce stores will have no issues but we're a little more complicated and needed to deal with in store pre printed Shopify gift cards and how to navigate them within GCH (you really can't so we kept a our physical cards as a separate product). Even with some quirks, it's well worth it to have a POS compatible product with most of the gift card features that native Shopify is lacking.

Perfectly Natural Soap
United States
Over 2 years using the app
April 13, 2026

Been great, easy to use. Bulk upload features are a time massive timesaver for our sports club!

Sorrento Sharks Shop
Australia
About 1 year using the app
Edited September 8, 2026

We've used this app for years. The crew is responsive about adding or correcting features.

7th Dimension Games
United States
Over 2 years using the app
March 7, 2026

Very happy with this app. It is such an improvement over the native gift card functionality and is easy to set up. The developer has been really responsive and helpful in making customizations for our page.

Gardenheir
United States
4 months using the app
February 11, 2026

The support team is responsive and super helpful — quick to resolve any questions. Highly recommend!

Urban Planet
Canada
9 months using the app
February 4, 2026

Great app, extremely functional and helpful.
Not to mention Arthur who was extremely kind, supportive and patient to assist all of my requests. Best support! Highly recommend.

BÉBÉBYDUNJA
Serbia
2 months using the app
November 15, 2025

Gift Card Hero is THE gift card solution for us. We evaluated just about all of the gift card apps in the marketplace before settling on Gift Card Hero!

Their support is top-notch, professional and quick! Thank you Arthur!

Whites Boots Shop
United States
9 days using the app
November 7, 2025

After lots of back and forth with the app developers we eventually had to uninstall this app as they were unable to fix the issues that arose and it made gift cards unusable.

Freight HHG
United Kingdom
About 1 month using the app
Syncube 🥇 replied November 8, 2025

We’re sorry to hear about your experience and appreciate your valuable feedback. Our team performed some custom work for your store, which unfortunately led to unexpected issues. We responded within 20 minutes of your report, called you directly, and resolved the technical part within 40 minutes.

It seems that someone from your team later sent a gift card to the wrong recipient and disabled it, which caused it to become unusable. We completely understand how such things can happen and are happy to help you set everything back up correctly.

November 3, 2025

The support team have been absolutely amazing. They have been so patient with the changes requested and have been overall really supportive.

Maison Lipari
Canada
Over 1 year using the app