Gift Card Hero • All‑in‑one
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Reviews (176)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is easy to set up, works reliably, and is a clear upgrade over Shopify’s native gift cards. They highlight flat pricing, support for both digital and physical cards, bulk management, balance top-ups, and migration from other systems. Features like personalized and scheduled delivery, branded emails, POS compatibility, and APIs are praised, along with fast, proactive support that helps with theme integration and custom styling.
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This app adds features and gives access to Shopify's built-in gift card functionality that was only available to Shopify Plus customers until now. I've been looking for a solution like this for a long time. The developer is very responsive, even adding new functionality I've requested within a day. The service had been incredible and, for the first time, gives us the ability to add, update, and deactivate gift cards in bulk. We are also building an integration with our internal systems using the Gift Hero APIs to allow our employees and students to charge items on account. And best of all, we can do all this with a fair flat monthly fee. Most all other gift card solutions demand a percentage cut of sales. I highly recommend this app.
*Updated* Adding another star due to great customer service. This product does have some quirks if you are using it POS plus online but Arthur has been great about assisting with work arounds.
From a functionality standpoint, this was the only app that provided the tools we needed and now that we have some work arounds in place, it seems to be working well (we're only 2 days in, so we have limited data but testing and early customer usage seems to indicate all is good). My biggest issue is the lack of documentation. That is somewhat offset by the prompt and responsive support I received from the GCH team, but I really prefer documentation to help better understand the product. I think general ecommerce stores will have no issues but we're a little more complicated and needed to deal with in store pre printed Shopify gift cards and how to navigate them within GCH (you really can't so we kept a our physical cards as a separate product). Even with some quirks, it's well worth it to have a POS compatible product with most of the gift card features that native Shopify is lacking.
Been great, easy to use. Bulk upload features are a time massive timesaver for our sports club!
We've used this app for years. The crew is responsive about adding or correcting features.
Very happy with this app. It is such an improvement over the native gift card functionality and is easy to set up. The developer has been really responsive and helpful in making customizations for our page.
The support team is responsive and super helpful — quick to resolve any questions. Highly recommend!
Great app, extremely functional and helpful.
Not to mention Arthur who was extremely kind, supportive and patient to assist all of my requests. Best support! Highly recommend.
Gift Card Hero is THE gift card solution for us. We evaluated just about all of the gift card apps in the marketplace before settling on Gift Card Hero!
Their support is top-notch, professional and quick! Thank you Arthur!
After lots of back and forth with the app developers we eventually had to uninstall this app as they were unable to fix the issues that arose and it made gift cards unusable.
We’re sorry to hear about your experience and appreciate your valuable feedback. Our team performed some custom work for your store, which unfortunately led to unexpected issues. We responded within 20 minutes of your report, called you directly, and resolved the technical part within 40 minutes.
It seems that someone from your team later sent a gift card to the wrong recipient and disabled it, which caused it to become unusable. We completely understand how such things can happen and are happy to help you set everything back up correctly.
The support team have been absolutely amazing. They have been so patient with the changes requested and have been overall really supportive.