Reviews (24)

Overall rating
4.1
Counts per rating level
  • 67% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 25% of ratings are 1 stars
February 23, 2021

This is a great app. We were able to set up a few tiers of free gifts for different value orders and ever since sales are way up. We are giving away a bunch of little trinkets with our logo on them, but the value of just the increase in conversions is definitely worth it. I would give it more than 5 stars if I could.

Bachelorette.com
United States
3 months using the app
Webkul Software Pvt Ltd replied February 3, 2022

We are really happy to hear your great experience with our product. Please feel free to connect anytime in case of any queries on support@webkul.com :) - Team Webkul

Edited March 3, 2022

An excellent app from which we have been getting lots of benefits. But needs to be improved a bit:
-needs to load faster in the cart so the free gift gets added in the checkout, takes 5 seconds to load, if customers click the checkout button right away it gets left off on the checkout page. -update the backend, images of the gift products are not showing.

Jay Lenos Garage Australia
Australia
8 months using the app
June 10, 2020

Great support on the spot and good app for free gifts. Recently installed, will see if it adds value to our shop

UniPrint
Australia
6 days using the app
April 5, 2019

Gift on Order is very easy to use and has helped us run numerous campaigns successfully. It's a simple set up, and if you don't know how to add the code, they'll do it for you. Just select a day and time via the online scheduling system. The support provided by the team has been great, when we had an issue, the team worked quickly to help us resolve the problem, some weren't even their technical issues. I highly recommend the app.

jane iredale Australia
Australia
14 days using the app
April 12, 2019

Early days but can say that install support was very good! Quick and easy and all seems to be working well.

Tugboat
United Kingdom
About 1 hour using the app
Webkul Software Pvt Ltd replied May 31, 2019

Hi, Thank you for the review. Looking forward to work with you.

October 23, 2020

Same experience as the below negative reviews. I installed this app and did not feel confident at all with their guide requiring code edits, I uninstalled the app and have been bombarded ever since by an incessant amount of emails, I have emailed them multiple times to remove my details and no follow up. I am receiving the same infuriating email today for the 7th time in a row. Upon uninstalling the app, an email landed in my spam folder a week later requesting that I respond to request removal of "additional data" which is a breach of shopify appstore, the email was formatted in such a way that there was no reply to email. None of the emails I receive have an unsubscribe link. Extremely concerned by the practices of this shopify app developer and what they do with my data. Will be filing a complaint with shopify.

Loveoutlet
United Kingdom
13 minutes using the app
Webkul Software Pvt Ltd replied October 23, 2020

Hi, Thank you for the review.
Apologies, if you are disturbed with the normal followup email sent from our end.
We have a process to followup the clients just to know the reason for the app uninstall, so we can help them.
We have opted you out from the email list and you wont receive any email from our end.

May 17, 2017

Excellent app -- this is just what we needed. Support was excellent and offered to install it for free, and did so very fast for us. Even though they're based overseas, still have great support. I would recommend this app to anyone needing such a feature.

Qhvbeauty
United States
14 days using the app
October 26, 2023

We had a great experience both with the app and the support team.

BLP Beauty
Indonesia
Over 1 year using the app
December 6, 2023

Very good support, i had a problem visualizing some data in the cart and in 1 day they fix the problem. Super!

Coppini Arte Olearia
Italy
Almost 3 years using the app
Edited January 4, 2023

La app funciona genial, realmente está recomendada ya que es una opción que ayuda a incrementar las ventas! Muy recomendada.

HardPeach
Spain
About 1 year using the app