Reviews (184)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for feature-rich, affordable registries and wishlists, especially for wedding, baby, and bridal use. Many say it delivers strong business value and “big store” functionality for small boutiques, boosting ecommerce sales. It integrates well with Shopify POS, is easy to set up, and runs reliably. Merchants praise the high customization options and consistently describe support as fast, patient, and proactive with theme and code fixes.
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We are a boutique store in NYC and wanted a registry that kept customers on our site. I typically thought of in-store registries as something for big department stores only but I have found that there is great demand for it even in our specialty shop. I had a number of special requests during set up and I was taken care of in a very timely matter and with excellent proficiency. Our first wish lists are already being created and I'm pleasantly surprised our customers are adding jewelry, lighting and items beyond traditional wedding gifts. Everything about this app is clean and running smoothly. I highly recommend this app to all stores small or large.
(added later: please when using this app, do not forget to check functionality after updates or changes to your theme. We also payed for many months when Gift Reggie was not working) I understand everyone gave this app a 5-star rate because of fast respons and good solutions from support. But isn't the fact that this many people needed support (often) something to be aware of? We had.. hiccup after hiccup after hiccup and yes, they replied fast and had solutions but we decided to uninstall the app. Including the fact that after removing the app, the button "add product to registry" was left with each product on the website. Just to end it the way we started :P
Hello, I'm sorry to hear that you had a bad experience with Gift Reggie. We pride ourselves on providing good support, and appreciate you acknowledging that. It is true that some theme upgrades require re-uploading the registry button assets, which we hopefully make easy from the setup page in the app. Some themes require more effort to integrate, and our team is always ready to help by chat, email or phone if you would like to give us another shot. Reviewing your ticket history, it seems we were able to solve the handful of tickets submitted over the years, I am sure we can get everything working perfectly.
We just transferred our website to the Shopify platform and had to move our existing gift registry from our old site to Gift Reggie. It was easy to manually add our registries into Gift Reggie (an import option was also available but since we only had about 50 registries to enter, we decided to do it manually). Adam has been great at dealing promptly with some glitches that have come up. We have 3 brick and mortar locations in addition our website and our staff can update the gift registries manually when items are purchased in-store. One improvement would be a login directly into the back end of Gift Reggie (so we don't have to give our associates access to all apps in Shopify) but that is coming soon. All in all, finally a gift registry app that is exactly what we needed!
I'll echo what's already been said both about the app and the service. We migrated from a different platform and had been running a successful registry for more that 4 years, so we were definitely nervous about both the new platform and new registry. But all our concerns were put to rest almost immediately. From the moment we made the switch we started getting orders off of existing registries, as well as new registries being created.
It's hard to say enough about the service Adam provided in getting us launched. He's incredibly responsive at seemingly all hours of the day. He was very receptive about potential new features, and addressed issues that arose almost immediately. It really makes using the app that much nicer knowing there are good people on the other end.
One thing that hopefully will be addressed going forward: We have some customers who create registries on a clipboard by walking around our store, then we will set the registries up on the site for them. When adding products to a registry from the back end, you have to know the variant ID, which can be a little tedious to find. It would be nice to be able to add those with a regular product search.
Still, Gift Reggie should be installed by everyone interested in boosting their ecommerce business. Great app, great service.
Very extensive plugin. Wherever we had troubles or custom requests, Adam was always there to step in and offer some guidance. Great support!
We are still in testing phase, and support has proven to be excellent. especially Jason who I always seem to end up with. This app looks very promising for our needs.
Gift Reggie is a wonderful registry solution. The integration with my Shopify app was seamless, and the team has been a dream to work with! Danielle helped me make a few changes to the aesthetics and I am very happy with the results! Would definitely recommend using this app!
Customer service is not super helpful when their website app is down and condescending tone to us as a customer. Not impressed. I am one of the people that reported the down app and it was down for more than 45 minutes but that is not what their email reports and I don't feel it is accurate.
Gift Reggie is incredibly easy to use and to set up. It's an affordable way to have a registry option on your website that can potentially generate a great deal of revenue.
The level of customer service that we have received from Gift Reggie has been phenomenal. They always respond quickly and they've gone above & beyond the call of duty each time to suit our needs.
If you're thinking about adding a registry to your Shopify website then Gift Reggie is the app for you!
The app itself is very useful and can be customized to some extent using their templates but the most impressive aspect of Gift Reggie is their support team.
Anne and Adam went above and beyond to help us get the most out of our app experience. They helped us solve every problem we had despite the need for a lot of specific changes that were quite unusual. They always responded very quickly and were extremely patient with us despite our lack of technical knowledge.
We highly recommend Gift Reggie to anyone looking for a wish list app.