EG Auto Add to Cart Free Gift

EG Auto Add to Cart Free Gift

Reviews (1,141)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably auto-adds gifts and promo items to carts, handling complex GWP and BOGO offers Shopify can’t. They report higher average order value, better inventory movement, and strong loyalty and giveaway results. Setup is described as simple yet flexible, with pop-ups, banners, geo-targeting, and Shopify discount integration. Many praise the robust features, reasonable pricing, and fast, proactive support.

November 12, 2023

Very easy to use app with great functionality and options to run multiple gifts at once for customers to enjoy. Also great to be able to use the app not only for gifts but as an upselling tool also. The team have been super quick to respond to any queries also. Thank you

Roja Dove Haute Parfumerie
United Kingdom
4 months using the app
November 6, 2023

Exactly what I was looking for! This app was so easy to use. I always include a free gift in my orders over a certain dollar amount during fulfillment but some customers don't read and get confused how to get their free gift. This adds it clearly in the cart at checkout. Hoping this will reduce time spent emailing customers back. I am looking forward to exploring the other options.

Trinity Stamps
United States
30 minutes using the app
October 26, 2023

This app helped solve our issue with automatically adding free gifts to the cart. The support team was awesome and resolved my issue within the first day. I highly recommend this especially with the holidays coming up.

Vibe Kayaks
United States
3 days using the app
Edited May 13, 2025

Great app, improving our sales with a Free Item added into the cart automatically. The support team is AMAZING, especially Taransh!. They helped me make many changes and were always happy and prompt to respond to any queries.

Nomination South Africa
South Africa
3 months using the app
October 24, 2023

Nathan was absolutely fantastic! I encountered a challenge I was eager to address: the need to incorporate a yearly membership as a product item in a straightforward manner. I was concerned about the possibility of customers removing the item from their shopping carts. I was determined to ensure that the membership for my cycling team was a compulsory addition to their cart. Nathan went above and beyond, skillfully revising a few lines of code to seamlessly insert a Membership item into the shopping cart, minus the delete option. His communication was top-notch, and he was exceptionally amicable in resolving the issue. Many thanks to him; it's functioning wonderfully!

Kryki Sports
United States
6 days using the app
October 2, 2023

Great app! I think among all the options it works the best. Also it works smooth with Rebuy Smart Cart and even better than their Gift with purchase feature.
What I especially liked is that when we had some problem with their functionality, they fixed the bug within 2 days and now everything works amazing, so we decided to continue using their app. Thank you very much and good luck in business!

REM-Fit-UK
United Kingdom
About 1 year using the app
506 replied October 6, 2023

Thank you for the fantastic review! We’re glad EG met your needs, especially alongside Rebuy Smart Cart. It’s great to hear that our fast support made a positive difference. We're excited to continue serving your store. Thanks for your support and well wishes!

September 22, 2023

I spent weeks researching apps to do what I was looking for. This app was able to do what we need, and I love that it is 'built for Shopify' which means the code is clean and won't slow down my store! Really easy to use. The customer service is beyond excellent!!! My inquiries were all answered quickly, friendly, and they were always happy to help, and followed up as necessary! Also just and important and impressive, in my dealings, I learned this company has morals and conducts themselves conscientiously! That puts this company at the top for me! Great job, I wish you the best, you deserve it :)

Ferri Seeds
Canada
5 days using the app
506 replied October 2, 2023

We appreciate your fantastic review! It means the world to us that EG Auto Add to Cart is enhancing your Shopify store performance. If there's anything more we can do to support your store, just let us know. 🌟

September 11, 2023

This app has caused us many many issues. Their glitches often result in not adding a gift or not removing the gift when customers remove products. Caused us having to manually edit lots of orders, wasted lots of our support team time, and the worst part is when we reached out to them, their support is cold and not caring at all, never tried to help resolve their own issues, only blamed us by saying that it's our own theme code that doesn't work and caused conflicts with this app. After changing to another app, all those problems were solved, then we realised that it's this app that doesn't work.

No Face Skincare
Australia
Over 1 year using the app
506 replied September 21, 2023

Hi there,

Nathan here the product manager for EG. I have tried reaching out to someone in your team who raised a customer support request a while back but I haven’t heard back from them.

I am disappointed to read about your experience with the app. I have checked through our support records and understand why you feel this way. We have made major improvements to our support flow and added more resources to our support and development teams as we realised it needed improvement. We’d be more than happy to assist in looking into the issue you have faced and look into a possible solution for this hiccup with EG if you’d like to use the app again. We’d love to turn this around and make EG work well for you.

Let me know what you think.

Best regards,
Nathan

August 28, 2023

Great App!! Easy to use and has significantly increased my AOV. Highly Recommend especially for Ecom stores!

DivineFate
United States
10 months using the app
August 7, 2023

We had an AOV of $85 excluding shipping and wanted to increase it above $100. Using EG auto add to cart free gift we set up a trigger so that if a customer spends over $120, they receive a free gift valued at $29.50 RRP.
As a result we have seen our AOV climbing and pushed past $100!
The app has a good analytics page that shows you how it is working to increase your AOV displaying the results for customers who received bonuses compared to those that didnt.
This app automatically adds the bonus item to their cart. We found the best way to achieve this was to create a duplicate product and price it at $0.
Hiding that product from our store using a special metafield step - Support tells you how to do it.
That way we didnt have any need for discount codes or having them clash with other codes that might apply to the same cart.
To solve the issue of having 2 products with the same sku with inventory, we labelled one Product Name-GWP and added the -GWP to the SKU as well.
Then used 'Bundles app' (from another provider) to create a new bundle which was the Bonus product (free) version, and assign one unit of the real $$ product to the bundle.
That way every time the bonus free one was given out, it would deduct inventory from the full priced product version automatically.

EG have another app that creates a slide in sidecart and suggested products to add to your order. You can also have the same messaging in the side cart about the gift with purchase. I recommend giving that one a go as they work well together.

Support have been excellent to deal with.

Hope that helps. :-)

Aussie Gardener
Australia
18 days using the app