Reviews (114)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a major upgrade over Shopify’s native gift cards, calling it a game changer for e‑gift cards, store credit, cashback, and loyalty. They highlight strong Klaviyo and POS integrations, high customization, and reliable performance at scale. Many report significant revenue from campaigns and prefer it over typical loyalty apps. Support is frequently described as exceptional, fast, and highly hands-on with setup and customizations.

December 11, 2023

Sid and the Skai Lama team were fantastic! They custom-developed a feature for us, and it has worked wonderfully and really opened up a new way for our customers to enjoy our products. The Giftkart app itself has been a great addition to our store, and we really appreciate the app and the service. Thanks for a great app!

Historic Images
United States
6 months using the app
October 6, 2023

I cannot say how pleased I am with Sid and this app. We've driven over $10k of revenue in a couple weeks. Here's what we did:

1 - Surveyed our customers and offered them $25 for taking surveys. We improved our businesses, and the AOV for the redeemed gift cards is over $200
2 - Started giving 10% cash back in our brick and mortar. The way the customer can get this is by registering on an iPad. Now we have our walk-in customers' information + marketing privileges
3 - Customer winback drip sequences. This has re-engaged churned customers unbelievably well.

Don't think twice, just download this app and use Sid's genius to get you succeeding with it!

The Meatery
United States
About 1 month using the app
Edited August 1, 2024

Love it. VERY easy. Lots of options. As a business owner I have Zero time to deal with apps that aren't up to par and that cause delays due to many factors. But GiftKart makes it super easy. Don't have to think. Just do.

BinkyBunny.com House Rabbit Store
United States
Over 2 years using the app
April 9, 2026

I use several apps developed by this company and I can say with absolute certainty that the support I get when I have a question or a problem makes them one of the best to deal with ever.

They are quick, smart and so helpful. Shri helped me so quickly on an issue I had. Within an hour the issue was located and fixed and I'm a happy store owner again.

Tasty Tin
United States
23 days using the app
September 18, 2025

This app is so easy to use, very intuitive has many features and the support you get from the team is top notch!

Ponyback Inc.
Canada
8 months using the app
February 8, 2024

This app works exactly as described and the support team were really helpful. No complaints at all.

Highland Titles
United Kingdom
3 months using the app
January 18, 2024

Great app but most importantly the best customer service I have ever received. Their team, especially Sid, is always responding promptly and always willing to help us in any way. I really appreciate their help with our random questions and requests that we keep throwing at them.

Three Bird Nest
United States
4 months using the app
November 24, 2023

We're very happy with this system's ease of use and effectiveness. Also, a big shout out to the team, who have been responsive and supportive throughout the set-up process and development of the first campaigns. Thank you!

Vegan Style
Australia
20 days using the app
November 10, 2023

Works well for our gift cards and support great - fixing error code showing on website within a couple of hours

Sh! Women's Store
United Kingdom
10 months using the app
October 17, 2023

Great solution, with excellent support and fantastic pricing. We recently switched from another provider and couldn't be happier with GiftKart!

Minimax
Australia
5 months using the app