Reviews (172)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for digital gift notes, gift cards, and multi‑gifting, calling it a must‑have for gifting brands and peak seasons. They report higher gift sales, new customer acquisition, and reduced warehouse and support workload. Key highlights include timed email/SMS delivery, a native‑feeling UI, strong Shopify and marketing integrations, useful analytics, and responsive “white glove” support that makes setup and scaling bulk or corporate gifting easy.

October 30, 2025

Great app! The founder, Nick, is awesome.. he is super responsive and immediately helped us get up and running along with pushing through some customizations super quickly. We're excited to grow gifting for our business!

Simply Organic Bamboo
United States
23 days using the app
Giftnote replied March 16, 2026

It was a pleasure helping you get up and running! Your bamboo products are a fantastic gift choice, and we were happy to push through those customizations to make the experience feel native to your brand.

We are excited to help you grow your gifting revenue by identifying gift recipients and turning those first-time interactions into long-term customer relationships.

Nick
Co-Founder

October 17, 2025

Nick and his team are a joy to work with. They were incredibly helpful in getting Giftnote up and running. The dashboard is intuitive and the customer experience is great. Would highly recommend!

Smith Teamaker
United States
About 2 months using the app
Giftnote replied March 16, 2026

Nick and the team loved getting you guys up and running! Smith Teamaker is such a respected brand in the gifting space, so we wanted to make sure the dashboard was as intuitive as your own customer experience.

Our mission is to help you scale your gifting operations while giving you the data you need to turn every recipient into a potential future customer.

Nick
Co-Founder

October 6, 2025

Onboarding with Nick has been great. He's super helpful

Cashews.com
United States
10 days using the app
Giftnote replied March 16, 2026

Welcome to the Giftnote family! We love working with brands like Cashews.com where gifting is such a natural part of the business.

I’m glad I could help make the onboarding smooth. Our mission is to help you turn every order into a growth opportunity by identifying gift recipients and automating the online gifting experience right from the start.

Nick
Co-Founder

September 25, 2025

Giftnote is great! It's easy to use and if any issue pops up their support team goes above and beyond.

Endless Market
United States
About 1 month using the app
Giftnote replied March 16, 2026

Huge thanks for the review! We love seeing how Endless Market is using the platform.

Our goal is to keep things easy to use while providing a support team that goes above and beyond to make your online gifting experience perfect. We’re here to help you scale and turn those gift message interactions into long-term customer relationships.

Nick
Co-Founder

September 3, 2025

Great support and wonderful UI gifting experience for both myself as shop owner and our customers. The best, most convenient way to provide gifting options for small businesses. Adding app was easy and intuitive

Kahlmi
United States
About 1 year using the app
Giftnote replied March 16, 2026

Really appreciate the kind words! We worked hard on the UI to ensure that providing gifting options feels native for the merchant and effortless for the customer.

Our goal is to give small businesses an affordable way to scale their gifting revenue while identifying gift recipients to drive long-term ROI. Glad to have been part of the Kahlmi journey for over a year now!

Nick
Co-Founder

Edited February 15, 2026

As an online retailer of baby products, the GiftNote APP has been indispensable. The customer service they provide has also been prompt and super-efficient! Highly recommend

Munchkin & Bear
Australia
11 months using the app
Giftnote replied March 16, 2026

Baby products are a huge category for gifting, so we are glad Giftnote has become an indispensable tool for your store.

Our goal is to provide prompt, efficient support so you can stay focused on your products while we handle the backend of your gift message flows. Thanks for the high recommendation!

Nick
Co-Founder

August 19, 2025

The app works well, they also have a very responsive support :)

Forge & Foundry Limited
United Kingdom
About 1 month using the app
Giftnote replied March 16, 2026

Really appreciate the feedback! We pride ourselves on having a responsive support team that’s always there when you need a hand.

Our mission is to ensure the app works perfectly for your store, helping you scale your gifting operations and turn those gift message recipients into future conversions.

Nick
Co-Founder

July 24, 2025

Giftnote is an incredible app for gifting. Their support team goes well above and beyond. They are always very responsive and help us integrate everything, it's such a relief to know they quickly take care of any issues ASAP. I can’t recommend them enough.

Birdytell
United States
3 months using the app
Giftnote replied March 16, 2026

Really appreciate the recommendation! As a gifting-first business, we know how critical it is for your tech stack to be seamless.

Our team loves jumping in to help with integrations because we want to take the technical "manual grind" off your plate. Our mission is to help you scale your gifting operations while identifying gift recipients to build your long-term customer base.

Nick
Co-Founder

June 17, 2025

Really easy set up and amazing support from the team! Our customers have been using Giftnote seamlessly since its launch.

London Sock Company
United Kingdom
2 months using the app
Giftnote replied March 16, 2026

Really appreciate the support! Socks are a quintessential gift, so we wanted to make sure the set up was as easy as possible for your team.

Our mission is to ensure your customers can use Giftnote seamlessly from launch, helping you scale your gifting operations while identifying gift recipients to drive long-term brand loyalty.

Nick
Co-Founder

June 4, 2025

Great app! Super easy to use and a great value. Customer service is excellent, very responsive and helpful. We are really happy with Giftnote and would definitely recommend.

Drake Waterfowl
United States
About 2 months using the app
Giftnote replied March 16, 2026

Really appreciate the recommendation! We strive to offer great value and responsive service to all our partners.

Our goal is to keep the gifting experience effortless for your customers so you can scale your revenue. By identifying gift recipients, we’re helping you build a database of outdoor enthusiasts who are primed for future conversions.

Nick
Co-Founder