Reviews (89)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 17, 2025

This app does (almost) everything I want, so I contacted support about a weird feature I was looking for and they were very helpful in providing a solution while they put my idea into a feature request. They took care of me, which is a lot coming from an app provider these days. Thanks!

Piece Keepers™
United States
3 months using the app
August 12, 2024

Great app! The customer support is one of the best we ever experienced! Andrea went above and beyond in many different stages of testing and development for our giveaway, and even help with custom Shopify code for our users to get the best experience. Fast, quick, and easy! Thank you Giveaway Ninja!

Glazzio Surfaces
United States
13 days using the app
July 21, 2024

For the launch of our new brand, we had chosen a competitor (larger company with more features & possibilities) but the integration with our Shopify store didn't work at all (mainly due to changes in the Shopify Checkout that is being rolled out) and so last minute we had to look for another solution. What a breath of fresh air it was to discover, install and configure Giveaway Ninja :-). It does what it says it does: giveaways with almost all of the actions a small to large company would like to link to the giveaway, including a feature that for us was key: one extra entry to the giveaway per € spent. For some specific questions, we were pleasantly surprised to see that Andrea from customer service, was very reactive & knowledgeable (no answers like "Oh, I'll need to check with our technical team") and so we managed to have everything up and running in no time. 3 weeks later the giveaway ended with over 1300 participants and 5000 actions / entries taken.

Rainbow Rebels
Belgium
23 days using the app
October 20, 2023

This app is very simple, easy to set up and get running. I did have some questions about running campaigns and integrations, and Andrea helped me out! Not only did she address the issues I was having she also improved upon my setup! I've tried a lot of plug in apps and the customer service was really lacking, but this wasn't the case with Giveaway Ninja. You won't be overcharged and unable to reach support. I also like that you can scale your subscription to the sign up volume. It's all around awesome! I highly recommend this app!

Afr-letics
United States
16 days using the app
October 1, 2023

This app does everything you need to run an effective giveaway! The customer service in impeccable! My questions were answered immediately, and Andrea also assisted with the setup! If you want to acquire more customers, or you need competent help with the set up use this app! Good customer service is hard to find these days but you won't have that problem here!

Herstory Hair
United States
About 5 hours using the app
Edited October 28, 2023

First let me tell you..... Andrea is amazing. So helpful. Really is. Have a problem or need something change to make it your own and he is on it like crazy. Also filled with a ton of ideas on how to make things work the way you want. The app is loaded with tons of features that you pay a arm and leg for with other apps. Super clean and responsive. I love the idea that you can tag customer that go into Klaviyo. Our goal is to walk people into our business slowly and introduce things to them and not to scare them away. Also it has a lot of interaction with the customer as ways for them to earn more points or entries. The big feature is referral a friend. We added a lot of new elements to our site and with this app you can have them visit and explore and get points for it. (great way to educate your customers) With all seriousness, give them a try and make sure you reach out if you need anything. Customer service is the best I've seen on Shopify. Just a quick update.... Less than one week using the app and already had over 200 entries and many referrals. Really works on expanding your email list and get people to go through your site. SECOND MAJOR Update...He took my suggestion and added it to the app. You can now have customers who buy be entered into the sweepstake. Totally amazing You Really need to try this app. In two months we gained a ton of contacts that we can promote our products too.

Huckle Bee Farms LLC
United States
About 2 months using the app
April 1, 2026

Great support team! They greatly helped me get my first giveaway done correctly and accurately.

VALLIERE
United States
6 months using the app
CrazyRocket replied April 1, 2026

Thanks so much for the kind words!

We're thrilled to see that your first Giveaway did pretty well! 🥷🎉

Looking forward to seeing your next giveaway, feel free to reach out if you need anything.

Best,
Andrea

March 30, 2026

Andrea and the team have been great to work with! They're constantly improving the app to better serve our business and customer needs. They're always available for support for troubleshooting or Q&A on setups. Highly recommend.

First Lite
United States
6 months using the app
CrazyRocket replied April 1, 2026

Hey!

A pleasure to help such a cool brand :)

Best,
Andrea

March 19, 2026

Great giveaway app with a lot of customizable features. Can already tell that my customers are loving the giveaways. Support is also great with very quick answers to any questions I had.

Dollar Box
United States
About 22 hours using the app
CrazyRocket replied March 20, 2026

Hey!

Really appreciate the kind words.

Your niche is honestly a perfect fit for giveaways. 😉

It’s been a pleasure working with you, feel free to contact me if you need anything.

Cheers,
Andrea | Founder

February 24, 2026

The support we received from Andrea was world class. He went above and beyond to assist us getting our first promotion live. Cant thank him enough.

Deploy Football
Australia
About 1 month using the app