Reviews (47)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
February 25, 2024

Excellent app, really well thought out and flexible. They migrated our clients for us and tailored it to our needs. Excellent support!

As a coffee roaster and coffeehouse, we really appreciate their pricing plans. Glow is one of the few that base it on the number of members and not the number of transactions.

For anyone thinking of using Shopify's POS, choose 'member-based' plans and avoid the transaction-based plans, which most other loyalty apps use because they will count every POS sale (even just a coffee). When we added POS, it catapulted us from a free plan to one costing hundreds of dollars per month!

Of the member-based loyalty apps we reviewed, Glow's app was the best, even better than the transaction-base loyalty app that wanted to charge us hundreds of dollars a month.

Thank you, Glow!

Le Petit Moulu
France
20 days using the app
March 5, 2024

Excellent App. So easy to use.

Hunter's Wines Marlborough
New Zealand
9 months using the app
Edited April 18, 2023

It's a great app with great features and is reasonably priced.
The matters we requested were handled with sincerity.
We recommend this app.
Thank you so much.

Y'z CONTACT
Japan
Over 2 years using the app
Glow Loyalty replied August 17, 2023

Thank you for the good review! 🌟 We are thrilled to hear that you find Glow Loyalty to be a great app with valuable features at a reasonable price.

Your kind words regarding our team's sincere handling of your requests mean the world to us. We truly believe in providing exceptional and heartfelt service to our merchants, and it’s fantastic to know that this has been reflected in your experience.

Thank you for choosing Glow Loyalty and for your generous recommendation. We're here to support you every step of the way as you continue to grow your business!

Warmest regards,
Glow Loyalty Team

April 18, 2025

We've used this app for 6 months and it adds a lot to our customer experience. It's intuitive and easy to install - but the absolute best part is the customer service. I ran into a snag with a customer account issue and having not fully installed part of the app so I reached out to the glow team. They responded within just a couple of hours and worked with me through the evening to find and resolve the issue. I worked with Sergey - and am so thankful for his professionalism and help. 10/10 experience across the board. Highly recommend!

Consider This Nutrition
United States
3 months using the app
Edited June 30, 2021

We've been running the Rewards and Refer a Friend programme for about a month and the early customer take up and reaction is good. The App itself is pretty much intuitive, quick to set up and highly brandable. When we've needed support it's always been forthcoming and helpful, but if you're in the UK be aware they operate on East Coast USA time zone. We've happily moved up from the Free plan to the first level of Paid for based on our early experience. We love to be able to integrate with JudgeMe Reviews

Crystals By Serendipity
United Kingdom
About 2 months using the app
Glow Loyalty replied August 17, 2023

Thank you so much for your glowing 5-star review from 2021! 🌟 We are thrilled to hear that your experience with our Rewards and Refer a Friend program has been positive, and that your customers are responding well to it. It's fantastic to know that you found our app intuitive, quick to set up, and highly customizable to align with your branding.

We sincerely appreciate your note on our support hours, and we understand that the time zone difference can be a bit tricky for our international clients. Your feedback is a great reminder for us to continue exploring ways to support our global merchants better.

It’s fantastic to hear that based on your early experience, you’ve decided to move up from the Free plan to a Paid plan - that’s the ultimate compliment!

And regarding your integration request with JudgeMe Reviews, we are always looking for ways to improve and expand our services. I'll be sure to pass your suggestion onto our development team for consideration.

Thank you once again for choosing Glow Loyalty, and for being a fantastic part of our community. We’re here to support your continued success!

Warmest regards,
Glow Loyalty Team

January 20, 2020

We found this app right for our needs. Not only is it easily customizable, they have fantastic support.

Canary & Fox Micro Market
Canada
4 days using the app
Glow Loyalty replied January 21, 2020

Thank you so much for the great review! We appreciate you being a Glow merchant!

April 7, 2020

This app is AWESOME! Ryan and his team went above and beyond to make this fit right into our Sparkle Rewards! Price is fantastic, service is top notch and we couldn't be happier. STOP looking for another loyalty/rewards app....this is the ONE!

Kole Jax Designs
United States
8 days using the app