Reviews (952)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑impact, reliable affiliate solution that grows sales and customer bases through affiliates and influencers. They like the quick setup, beginner‑friendly interface, and rich features like flexible commissions, referral links, discount codes, reporting, and fraud protection. Many praise the generous free plan, fair pricing, stable performance across stores, and fast, “premium” support that helps with setup, migration, and technical questions.

Edited December 17, 2023

Set up was incredibly fast and smooth. Amazing how great the customer experience was. Only complaint is that using the goaffpro domain for the affiliate portal (using my domain is only available in the paid offering) triggers a Chrome Safety Warning that is confusing and will send would-be affiliates away.

Update: I requested help from Support and Anuj was timely, articulate and provided the solution. My experience with GoAffPro has been excellent. I'm a #customerforlife.

Update Jan 2022 - I needed help with deleting some discount codes and Support was quick and explicit about what i needed to do. Another plus!

Update Dec 2023 - Again, Support has helped me with some additions and refinements to the app on my site. GoAffPro - big thumbs up!

therootboard.com
United States
About 3 years using the app
March 31, 2022

Best App EVER!!! Not on just the shopify app store but quite possibly of all time.. I have never seen an app so in depth and complete at such an affordable rate for the pro plan! This app offers a solution to every issue you could potentially face when setting up affiliates on your store. The only down side to this is the app support is via email but they are 24x7 and respond within an hour or less so it makes up for that. Overall I have been showing this app to each coworker of mine, raving about all of its features and abilities. I spent 2 days looking through the app and continued to find options I did not see previously. I highly recommend this app to anyone who is exhausted of overpriced apps with sub-par support and restrictions of app abilities.

DezLin
United States
2 days using the app
Edited May 20, 2023

I've had to update my review and I'm sorry to report, I'm looking for a new affiliate app. They have stopped responding, don't understand the consistent and replicatable problems we've been having for months, and now my affiliates can't even see what their customers have ordered half the time. Their cookie storing issue is getting worse and worse, such that when long time customers of an affiliate shop, they see another affiliate's picture and name in their store. I've requested for them to fix these obvious glitches so many times, to get no results, that I'm just going to find a better app and migrate to it. -- May 2023

2022- I am using this app for my very important affiliate program in my Shopify store. We had sort of a rocky start, but after tweaking some of the settings, we were able to get things set up well. We're working now to hopefully integrate them to a subscription app I want to use. They've been very helpful.

The Health Whisperer
United States
Over 1 year using the app
Edited June 11, 2020

***UPDATE***
07/11/20 - Thank you for attempting to fix the issue. However, GoAffPro is now no longer communicating with Klaviyo at all - nothing. How do we resolve this? Quickly?
We have emailed the address you provided with no response - our email was sent to you on 07/10/20 @ 3PM EST.

To resolve please email Frank@ImpactMouthguards.com directly so we can move forward.

We had such high hopes for this app but have become quite disappointed.

Review after review speaks of how good customer service is and after repeated attempts to get help there has been NO response.

The issue we are having is this - GoAFFPro is not playing nice with Klaviyo. Plainly speaking the integration does not work properly and bits of information are lost in the transfer. This is Particularly true with respect to telephone numbers.

If we could get some assistance on this we would certainly consider updating this review but at the moment we are terribly dissatisfied.

Impact Mouthguards
United States
30 days using the app
GoAffPro replied June 10, 2020

Hi

CTO of Goaffpro here, I am not sure, but I was unable to find any ticket number from your store ID. If you can send me the ticket ID at admin@goaffpro.com, I will be able to look at it thoroughly.

I did take a look at the phone number sync issue on your account and it should be fixed now. Klaviyo permits email and phone_number as standard sync items and you should be able to see the phone number information in your klaviyo profiles. Rest of the profile information would be in the extra information tags.

Hoping to hear from you at admin@goaffpro.com, so I can resolve this issue personally

Thanks and Regards

October 6, 2021

This app has everything you need and nothing you don't for small affiliate programs. We launched our affiliate program through Goaffpro and found it to be intuitive, accurate, and easy to use. However, we ended up switching over to the standard for our industry, Avantlink, since that's what most outdoor industry affiliates already use. We were tempted by promises of seamless integration and hands-off affiliate management. Boy, were we wrong! The UI was awful, basic functions required coding knowledge or navigating a maze of menus, I could go on... Big businesses who need more robust analytics and very specific control over promotions etc (and who have a dedicated affiliate program manager) may want more granular control than Goaffpro provides, but for small businesses looking for a straightforward, simple platform to manage affiliates it's perfect. So here we are, back on Goaffpro. I didn't realize how good we had it! I'm sorry I doubted you. It won't happen again.

SlingFin
United States
Over 2 years using the app
Edited August 27, 2019

**Update: The problem was actually resolved by further observing the interaction journey from site, to affiliate link, and also by way of the app. The link was broken and needed to be recoded in order to execute properly. The Studsmen Brand appreciates the timely manner of the Goaffpro support team reaching out, although we weren't available. When time permitted for a response, it was well and an apology issued on our behalf. This app does what its intended purposes is for, and we absolutely appreciate the Goaffpro - Affiliate Marketing team. Again, thank you for your time. Their mission accomplished, and our issue resolve. That deserves a boosted rating right!? You deserve it!

Right now, only a rate of one star can be given at the moment. This app is actually helpful, but now the store is getting an error message on both desktop and mobile. The error message is 403 Reload. It's not loading at all, and it keeps stating that there is an invalid certificate. Pretty sure this can be resolved, and business can resume.

Studsmen Fashion
United States
9 days using the app
GoAffPro replied August 25, 2019

Hello

Can you please elaborate on the issue. Your affiliate dashboard is loading file with no errors whatsoever

https://smfpartners.goaffpro.com

Please see the screenshot too
https://i.imgur.com/eYshVXN.jpg

Please do get in touch with our support at admin@goaffpro.com if you are facing any trouble.

Thank you.

August 19, 2022

Absolutely loving this app! After downloading one that was wayy more expensive and after not getting a chance to even use it properly I got disheartened and massively out of pocket. I looked for a cheaper option but they all seemed to be missing functions or have other downfalls, then I found GoAffPro! What a relief! I can't believe this wasn't top of the blogger listsI was reading because it has everything a small business could need! I found it super easy to set-up (so I didn't keep putting it off like the last one) and if you get stuck you can just reach out for help. Anuj would email me back almost immediately and give me simple steps to follow, he even offered to transfer all my previous affiliates over for me.
It gives you the option to turn customers into affiliates not just influencers and they can all join up and manage their own discounts and rewards by logging into their own portal. Sooo impressed!!! I've not even gone through any of the high level aspects like multi level affiliates (pyramid type set-up). All of the functions I need and it's not breaking the bank so I couldn't rate it high enough! Very happy :-)

Kiddiwhizz
United Kingdom
About 2 months using the app
Edited October 3, 2020

I am switching over my e-commerce shop to Shopify from Woocommerce and basically new to everything Shopify. I also needed an Affiliate plug-in that would work with my growing platform. I have to say Goaffpro was a great choice for my business. Everything is pretty easy to set up, I love there is a free plan to start so you do not have to put up any money until you are ready to and this will help me grow my brand in a way that works for me. The best part of this app is the SPEEDY CUSTOMER SERVICE. Everyone I spoke to was super on top of everything and really put me at ease knowing that if I have any issues or concerns their tech/customer support responds within a day and works to resolve any issues immediately. As I grow my platform I will be staying with Goaffpro because, in all honesty, top-notch customer services and efficiency are very important to me and will take the crown when deciding who to work with and it gives me great peace of mind so I can focus on the more important task. Thank you Goaffpro for your kind and responsive platform. I can't think to take my Affiliate Marketing anywhere else you have made it so simple and easy and a pleasure to chat with, we are very grateful for your wonderful services.

Johnny Concert
United States
7 days using the app
August 13, 2020

I am a paid customer of Goaffpro, if you need more advanced and MLM features, this is the apps you should install. Before I tryout Goaffpro, I tested with other affiliate apps within these two years, some of the apps with great customer services, but the apps are with fewer options and features(Still good for a normal user). And some of the apps promise great features but not at all, and after a year I install again, still not see any improvement and don't mention the suck customer service, maybe they more well-known in the market but still, not worth the price and time at all.

I recommended Goaffpro because you will found the balance here; the price, the features, and the customer services. This is the best affiliate app for you if you need a lot of customizing for the payment settings, commission setting, sales target, MLM, affiliate content, and more. Their development team will listen to what you need and modify some code for you, and they already update some cool features when I using and testing for this app just about 2 months, this is what you need most when subscribing to any apps because they will improve to getting better! For the customer service, don't go for email support, its handle by the app developer and maybe busy to reply to you, you can go for their messenger support in Goaffpro FB page, you will get the best and great customer support there! He will help and assist you in any kind of issues, and answer your question clear! Thank you Goaffpro, hope the features I request will available soon.

Mossac
Malaysia
2 months using the app
Edited June 28, 2019

Can I give it 6 stars? Please? Can I? Anuj just added a badly needed feature, literally overnight! It just does not get any better than that. Anywhere!

Anuj is patient, easy to talk to, and extremely helpful. So high marks for support!

Affiliates can share their link and the coupon on Facebook, Twitter and Instagram, as well as in emails and web pages, which is pretty terrific.

Initial setup was easy. At that time, you set up the default commission for all products in the store. After that, you can set commissions for individual products. When you set your logo for the affiliate portal, you want upload a banner-image, with logo graphic and store title. When you're done, check the affiliate page, which has a light blue background. If needed, adjust your banner image to match that background and go to Settings > Branding in the app to upload it.

At the moment, the affiliate page doesn't list product-links, and coupons are global, or per-affiliate. So it's a great app for a store with a single signature product, or where a single coupon works for everything, or where different affiliates have different coupons. They have a good track record, though, so I'm hoping for a bit more of the flexibility I need, in future.

At MeditateBetter.com, I created an affiliate commission for the signature (high-price) product, and used the Advanced settings to change the default affiliate link to go to that product instead of the main page. Then I created a one-time (global) coupon good for a discount. The default referral link goes to the main page, though, so I changed it point to that product.

And all of that was free! When I upgrade, I'll be able to create multi-level payouts, specify a custom URL for the affiliate portal (but the default portal URL isn't bad!), and set up a favicon for that portal. It will be worth doing, when the time comes. But in the meantime, I get great functionality and great support at a great price!

Meditate Better
United States
2 days using the app