Reviews (953)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this is a high‑impact, reliable affiliate solution that grows sales and customer bases through affiliates and influencers. They like the quick setup, beginner‑friendly interface, and rich features like flexible commissions, referral links, discount codes, reporting, and fraud protection. Many praise the generous free plan, fair pricing, stable performance across stores, and fast, “premium” support that helps with setup, migration, and technical questions.
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This app is easy to use and provides all the support we need with affiliate program. We have been using the free app for several years, and are now considering upgrading to have more bells & whistles. Customer service is always fast and efficient.
Amazing, efficient and flawless app for affiliate marketing! We have been using this for almost 4 years now.. No major issues at all. Even if there is something you do not understand, or need some fixing, the support team is amazing! Just a quick email to them and expect a reply within 24 hours! Thank you team!
Highly recommended app for its function, and for its super affordable price! 9.8/10 app!
I've been continually surprised, for months now, using the premium version of GoAffPro, with how accommodating their staff has been to quickly and thoroughly reply to my questions. I spent way too much time finding the 'perfect' affiliate management app earlier this year before launching, and now I'm glad I spent all that time comparing, because GoAffPro has literally every feature I need and wanted. They are extremely helpful and knowledgeable, and send screenshots and tutorial links in their emails. I have 1,000+ things to do for our business right now, but wanted to leave a review because honestly they deserve it. I hope this service and innovation keeps up!
I have been using this app for a while now and have to say it is really easy to use and my affiliates also seem to have no problem.
Having just updated my website to a new Theme, I have to say that the customer service was outstanding, they helped me to transfer over with the only hiccups caused by me!
Thank you
We are using this app since the last 1.5 months and it's awesome to work with. Pretty straightforward UX and UI with everything right there to view and operate. Support is very helpful and the integration with Paypal and banks for payouts is very streamlined. Our collaborators are very happy in using the platform and the custom signup page with our branding makes it very trustworthy for affliates to signup. The fees are very transparent and the setup is very easy. I recommend this app versus other apps that nickel and dime you for every little thing.
By far the worst customer service I've encountered in the Shopify ecosystem. They consistently fail to answer any questions, forcing you to figure everything out on your own. Their support is not just unhelpful but downright dismissive, with a shallow, careless attitude that makes it clear they don't value their customers at all.
Are you real ?? I checked our email support system and we have exactly 2 questions from you. One on 12th Sep and another on 30th September.
Both the queries were answered promptly with helpful guides. Screenshots are attached for readers
https://creatives.goaffpro.com/7/rbhezzmy-screenshot-2024-10-01-at-91646-pm.png
https://creatives.goaffpro.com/7/fceqefzp-screenshot-2024-10-01-at-91558-pm.png
To summarize, you are on a FREE plan, not paying for the app, get your queries answered promptly, and still leave a bad review. This is mind boggling.
Anyways, we wish you good luck and hope you excel in all your endeavors.
Good app, pretty straightforward and any questions I had were quickly answered by their support email. It's more powerful than you probably even need, so don't hesitate to use it, just understand that you'll need to figure a few things out (if you're an average affiliate platform user) to get it right. I recommend it.
Earlier on I was having trouble with goaffpro and the support, had some critical functionalities that weren't working for me. But in the last 6 months or so they have really turned it around, support times are so much faster and they're giving really good feedback on the issues that I have. I don't know if I got better at explaining my issues or if they hired an entirely better staff but keep up the good work. The mobil app has progressed so much since we initially started as well, so kudos to goaffpro dev team. Keep making it better!
So far we give it 2 stars because we need support to respond to our support request. We are having issues with the integrations page and so far, we keep getting the following response
"Hello,
Bumping this up for our technical team to check
They should check and update you soon"
We have been getting this same message for the last 2 days. Please respond so we can update our review of your app.
**UPDATE 10.04.24**
I actually got busy with some other things and forgot all about this issue with the app...they never did respond even after we sent another email and posted this review. It's been almost a month now.
Will have to dowgrade to 1 star and find another app because we got absolutely ZERO support. And we are not on the free plan, we started with the Premium plan from the beginning because of the functionality it was supposed to provide, but this is just not working for us.
**UPDATE 05.29.25**
After seeing our previous review they did eventually respond to us. They did fix the issue we were having with the integration but there are still issues with the email. All of the affiliate emails are returned with delivery status notification failures.
App not user friendly.....customers don't understand how to use app. Navigating dashboard very difficult.
Trying to get help from support and have no response for 5 days now.....looking for another referral app option