Reputon Google Reviews

Reputon Google Reviews

Reviews (1,545)

Overall rating
5
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for showcasing real Google reviews on their Shopify stores to build trust and boost sales. They like the quick, straightforward setup, clean modern widgets, and flexible placement and styling, including support for multiple Google Business accounts. Many highlight affordable pricing, reliable performance, and standout customization help, with very fast, proactive support that often handles theme edits and design tweaks for them.

May 31, 2024

They require admin level access to your Google Business Manager / Merchant Center account. They do not need the ability to delete your business or take ownership of it. Pass.

Fix your permissions requirements, and I will consider installing the app.

John Bell & Croyden
United Kingdom
4 minutes using the app
Reputon replied June 1, 2024

We apologize for any inconvenience caused. Unfortunately, Google does not provide a way to request permissions differently; this is a limitation on Google's side. You can still use the app without Google authorization if you prefer.

We understand your concern and would gladly request a smaller scope of permissions if Google allowed it. However, with Google, there is no separation; it's either all (edit, create, delete) or nothing.

August 23, 2023

The application stopped working, so I uninstalled, but was still billed after uninstalling. Unclear to me how I can resolve this.

Kybalion Jewellery
Ireland
3 months using the app
Reputon replied August 25, 2023

Hi, we're very sorry our app stopped working. Our head of support has reached out to you for a solution. Looking forward to talking soon!

February 16, 2026

Me han cobrado el doble en mi última factura sin razón alguna. He contactado con atención al cliente y no obtengo ninguna respuesta.

SKATESPAIN
Spain
4 months using the app
Reputon replied February 23, 2026

Hola. Lamentamos mucho la confusión. Ten en cuenta que las facturas son emitidas por Shopify, y en ocasiones los ciclos de suscripción de Shopify pueden resultar confusos.

Tu caso fue atendido y resuelto rápidamente por nuestro equipo, y esperamos que ahora todo esté en orden.

Quedamos atentos a tu respuesta a nuestros correos y a cualquier otra consulta que puedas tener.

July 1, 2025

its not intregrating with the shopify the map review is not showing

Turfglo
Australia
About 13 hours using the app
Reputon replied July 2, 2025

We’re sorry to hear that the widget wasn’t successfully added to your website.

We genuinely want to help you get everything set up and running smoothly. If you could reinstall the app and grant us collaborator access, we’d be happy to assist you in adding the widget and resolving any issues that may arise.

We've also sent you an email to provide further assistance. We look forward to your response.

April 8, 2022

Funkar inte alls med våra annonser då vissa ord inte går att marknadsföra, Utseende är inte heller den bästa tyvärr.

DOCTOR_K
Sweden
About 1 month using the app
Reputon replied April 10, 2022

Dear Customer,

We are sorry you had problems with our app.

Could you send your issue to info@reputon.com to help you out?

Thank you.

Reputon Team

June 8, 2023

I tried the reviews app for a longer time.
I started with placing customer reviews on my homepage. Everything works fine.
And it crashed the speed of my shop. So I quickly deleted the full review function.
I tried then the small sticky widget. It works but a user cant disable it, it is too sticky and covers too much space on mobile.
So I deleted the sticky review badge and installed it on my sidebar. Worked again but integration is not nice (looks kind of weird) and is slow again.
Unfortunately this is another app that just slows your shop dramatically.
I hope I can find another app that is more optimised than that.

deliawhisky.de
Germany
3 months using the app
Reputon replied June 12, 2023

We apologize for the inconvenience caused. We constantly optimize the performance of our widgets, and we would be interested to know how you measured that our app crashed the speed of your shop. We will contact you to discuss the details and find the resolution that meets your expectations.

March 8, 2025

stop asking for my review

SmartHomeFinder.com
United States
9 days using the app
Reputon replied March 10, 2025

Hello,

We sincerely apologize for any inconvenience caused—we never intended to disturb you.

Customer feedback is crucial to us, as it helps us improve and better understand our clients' needs.

We've reached out via email to make things right and look forward to your response.