Tapita AI SEO Optimizer, Speed
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Reviews (2,633)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app significantly improves SEO and site speed, often fixing hundreds of issues and boosting scores into the 90s. They like the beginner‑friendly, one‑click tools plus advanced options for technical SEO, all in one place. Many mention help with Google Search Console, Merchant Center, and Core Web Vitals. Support is described as outstanding, frequently handling complex code and analytics setup at no extra cost.
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This app is amazing!! It has helped me understand how my pages are indexing, what I can do to optimize performance and the overall health of my website. Also - the customer support staff is incredible! Liam has provided quick and expert assistance fixing issues to improve our overall SEO! I recommend this app highly to anyone who is running a website!
I had left a review of Tapita a week ago. It was one star, which, at the time, I felt was appropriate based on my experience. However, recently I did notice one key improvement to my site. Well, more to the Google Search result. My Favicon was missing, and they did fix that. That said, since switching from a Paid (Standard) plan to the free plan. I noticed that my site metrics were even worse than when I started with Tapita. So, I opened the app to re-run some of their tools. But as I did, I realized that when I switched from the Standard plan to the free plan, they removed the Standard plan features. I should state that I was not on a trial plan. I paid the $59 fee for the standard plan. When I reached out to chat support after back-and-forth screenshots, they realized that I should still have the Standard plan features. So they offered me a month of the Standard plan or a refund for the unusable Standard plan that had been removed. At no time did they reach out after they removed the Standard plan features to offer a pro-rated refund. I have dealt with two chat reps here. One of them is fantastic, the other is rude at times and just not professional.
Hello,
Please find the clarification below regarding the recent issues:
1 ---> App Installation and Downgrade: You installed our app under the Paid plan on July 6 and downgraded on July 8. During this period, we found out that collection meta was missing. We advised adding meta to your collection pages to enhance your website's content and to control your sitelinks follow google best practices. However, you decided to downgrade to the Free plan on July 8 to avoid additional work. This was noted in the previous 1-star review.
2---> Your website performance metrics getting worse: You use our paid features only for 3 days, SEO is a long marathon, it will impact your results but it will need at least a month, and you never really clarify which metrics you're talking about, we improved your Speed and make your website more SEO friendly already.
If you're talking about traffic, it is impossible for our app to reduce our traffic after only 3 days of fixing Technical SEO errors, because Google by itself needs around 1 week at least to recrawl your data to read the change in SEO.
3 ---> Cancellation of Paid Plan: You downgraded our app from the Paid to the Free plan. When you switch from a Paid to a Free plan, access is limited to the Free features only. This is in accordance with our Terms and Conditions, which you agreed to upon purchasing our app, and this is standard app behaviors too, not only our app, other apps act the same way.
4 ---> Refund and Payment: Regarding your inquiry about Free/Paid features, although your case does not qualify for a refund, we offered two options: continue using the Paid app without needing to upgrade again, allowing you to use the Paid features for a full 30-day cycle, or receive a refund after you pay the bill. As of today, July 22, the bill remains unpaid, so we are unable to process the refund for an unpaid bill.
5 --->Customer Service Interaction: We reviewed the chat history and noted that Liam assisted you on both occasions. In the first chat, he provided complimentary Technical SEO support. In the second chat, he explained our charge policy and sought clarification on whether you preferred a refund or wished to continue using our paid features. We understand this might not have been the response you were hoping for.
Thank you for your time and understanding.
Best regards,
Excellent. From the app itself to the quality of the customer service, I am extremely satisfied with the results I'm getting since I added the Tapita app. Highly recommend for anyone who wants to boost their SEO without being an expert in coding. Thank you!
I can't express enough gratitude for the incredible IT support I received from Tapita SEO & Speed Optimizer. From the beginning, they were attentive, professional, and dedicated to resolving all my critical issues. Not only did they address my immediate concerns, but they also went above and beyond by assisting with my Google Tag Manager account. Their expertise and commitment have significantly improved my website's performance, boosting my SEO score to an impressive 90!
The team at Tapita demonstrated exceptional knowledge and patience, guiding me through each step of the optimization process. Their support has been invaluable, and I am confident in my site's capabilities now. If you're looking for a reliable and effective SEO and speed optimization service, I highly recommend Tapita. They are truly the best in the business!
HORRIBLE HORRIBLE APP!! STAY AWAY!! Unless you would like something that will ruin your website with no option to undo the damage. I tried using the Google Page Speed / GTmetrix feature and it crashed my entire home page. Removing the app or turning off the feature will not resolve the issue. I will now have to go back and publish an older theme and redo months of development work on our current theme. What a terrible experience.
Hello,
If you're reading this review, here’s what happened:
This customer changed their theme, and someone in their team deleted the CSS file "https://unboxme.com/cdn/shop/t/181/assets/homepage-updates.css", missing CSS file caused the layout issues. This was not due to our app, because our app does not have the Permission to delete theme files.
The customer contacted us, start with threatening to leave a bad review and report our app unless we fix the issue.
After our Tech team inspecting their website, we found that the problem was due to the deleted CSS file, not our app. We advised the customer to check with their development team or theme provider to restore the file, because we simply did not have that file to give him.
After receive our solution, they added their file back, but still blamed us giving this review because we didn't added the file we didn't have for him.
And after leaving this review, this customer still installed our app again, try some features then delete our app. Which make us more doubtful whether this is our competitor or really a legit user.
And for who is reading this, if the problems is from our app, we will solve your you.
If you have any problems but not from our app, we're still happy with investigating and find a solution for you to follow.
Thank you Uboxme for your time using our app.
Best regards,
Tapita team
The functionality of our website has been much enhanced with Tapita SEO & Speed Optimizer. When assistance is needed, the customer support team has been outstanding, offering timely and efficient response. We are grateful for their knowledge and commitment to helping us meet our SEO objectives.
Highly Recommend people to download Tapita as it's an exceptional app designed for SEO & Page speed! I'm a first timer towards this app as well and Lani from Tapita assisted and gave advice towards the information that I'm unsure and concern about.
Really grateful as she informs the issues and problem that my website has and would a day to be fix.
Thank you for the help once again! :)
It works like a champ! The only app that helped me to actually increase the page speed value. Great support, I really recommend it, and something incredible is how increase the rate in page speed by Google
Thank you Liam + team for creating a comprehensive app that covers all the most needed SEO features including image crunching, redirects, meta tags, alt tags, etc. in one. Super helpful customer service + easy interface. Sped up my site!
I’ve recently started using Tapita SEO & Speed Optimizer for my Shopify store, and I’m already impressed by their outstanding support. The team is incredibly responsive and quick to address any issues or questions I have. They guided me through the setup process and provided valuable insights to optimize my store’s performance.
Even though it’s too early to see the long-term results, the exceptional customer service alone makes Tapita worth trying. Their dedication to helping merchants succeed is clear. I highly recommend Tapita for anyone looking for top-notch support and SEO tools.
