Reviews (5,557)

Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is highly useful for launching and growing stores. It’s described as easy to install, with quick, reliable syncing to Google Merchant Center, Ads, Analytics, and YouTube—even for large catalogs. Many highlight time saved on feed management and ad setup, better visibility and organic traffic, and clearer performance tracking. Some report strong results when pairing it with Google AI and Shopify Sidekick.

May 13, 2020

Realmente buena. Esta aplicación nos ayuda mucho para poder divulgar nuestra tienda online. Lo recomiendo

Noelia Jiménez Shop
Spain
About 20 hours using the app
May 13, 2020

I guess that I am utilizing everything correctly. Not sure if everything is synched properly for SEO optimization capitalization.

Thank you

lyricxart
United States
Over 1 year using the app
Edited May 14, 2020

it helped me too much.. As what i have searched got that so i like this facility too much and its features are awsome

eLocalshop
India
4 months using the app
May 19, 2020

Same errors, loads of them. After using the template. I have gone back into my product page to ensure better integration. Yet still, errors. Its taking too long to set up and a zillion other things to do... Wish I could get some help!

Blumseed
Canada
20 days using the app
Google LLC replied May 21, 2020

Hi there, thank you for reaching out to us! My name is Jonathan and I'm a member of Shopify's support team. We really appreciate hearing from you!

I am going to take some time and review your Google Shopping application, and then I'll follow up with via e-mail to share my findings and determine how we can resolve the problem. Look out for that message!

I look forward to speaking with you,

Jonathan E. | Shopify Support Guru

May 23, 2020

I can't use My count Google merchant have a problem with the delivery and politics. What can i do?

Muebleria Paty
Mexico
About 2 months using the app
Google LLC replied May 25, 2020

v=Hi,

I'm Cíara from Shopify support, thanks for leaving a review on the app. I'm sorry that you've got issues with your policies and delivery settings, but we can definitely fix this for you.

I'm going to follow up with you over email so we can get to the bottom of this, and get your store available on Google Shopping for new customers to find you.

Cíara | Shopify Support

May 28, 2020

This app is for those who trust Google with their 'Smart Shopping' campaigns, but not suitable for proper Google Shopping Campaigns (where you can manage bids and segment, switching products on and off etc.). Smart Shopping does not provide the best ROI for businesses so would recommend choosing a more versatile tool and managing your Ads more effectively.

HCL Clamping UK/Europe
United Kingdom
4 months using the app
Google LLC replied June 9, 2020

Hi,

I'm Cíara from Shopify Support, thank you for leaving the review. We always want to hear how our merchants feel about our apps.

The Google Shopping app is designed for a simple feed which runs smart shopping campaigns inside it, but if you want to run a regular campaign, you can still use the app to run the feed. I'm going to follow up with you via email to give you some more information.

Cíara | Shopify Support

May 31, 2020

If you make a mistake to let the app "automatically" import your shipping settings, it will completely wipe out all shipping settings you may created manually. Also, the imported settings will not be applied to Shopping actions (the app does not know about shopping actions, because, like many other apps provided by Shopify it is about 18-24 month behind in functionality). As the result, you will be completely screwed!
Bottom line: the app provides limited functionality and causing a lot of harm

Treshers
United States
Almost 2 years using the app
Google LLC replied June 8, 2020

Hi,

I'm Cíara from the Shopify Support Team, thank you for letting us know how the app worked for you.

It is true that if you select automatic shipping settings, we wipe what's in your Google Merchant Center account, and we can definitely make that more obvious, and I'll pass that up to our team. We don't support Shopping Actions because right now it's only available in two countries, but we do support Surfaces Across Google, for free listings on Google. I'm going to follow up with you via email to make sure we can do everything possible for you.

Cíara | Shopify Support

June 3, 2020

Es una buena aplicación espero me ayude a vender mas, es muy sencilla la configuración ahora solo espero que de buenos resultados

Califa Muebles
Peru
Almost 2 years using the app
Edited June 3, 2020

A way to get more views. Google is the leading domain.... Help my website Google. Thanks in advance

McGregor Clan
Canada
10 days using the app
June 4, 2020

Free to use and really easy set up. Makes linking the products and all of the google software together very easy.

Glassworks London
United Kingdom
About 1 hour using the app