Google & YouTube

It doesn't pickup product variations and discounts. It randomly rejects my products saying the price doesn't match the landing page price when there is discount or variations

can not get it to work...keeps unpublishing items due to gtin/mpn..We have custom products that do not have these. Tried everything we read about to fix this issue..Is useless

I am experiencing some of the same issues that other people/companies are having. I keep getting GTN error on a lot of products. I also am experiencing missing inventory data issues. I don not know what that means or how to fix it. I am thinking about removing this app. My sales have dropped since this past May.

Bugs involving the sending through of GTIN numbers with the API (it won't send your barcodes correctly through to the merchant centre due to the TRUE/FALSE settings in "custom product") - a useless editor inside the channel that can't filter - you would need to change 1000 products 50 at a time to fix said bug - SKU's not sending through correctly...so frustrating. Just to top it off, you can't change these Google merchant fields via csv, even if you wanted to try get around the bugs! Shopify, stop trying to push other commercial apps to clean up your clearly fixable bugs in this channel app. It should be a part of a Shopify plan that works for free, not a vehicle to feed your bottom line by making it unusable to anyone with more than 20 products. Any professional store builders out there thinking of switching to Shopify - be VERY AWARE this Google shopping channel app WILL NOT handle your feed to Google Merchant at scale. I really hoped while building our (currently) 6000 product store it could handle a big job and I would have an app to assist me with feeding the API perfectly - IT CAN'T AND IT WON'T. It can handle maybe a few hundred but trying to manage 1000's of products you will have issues. You will be looking and trying to get the job done with a custom feed (the only option I can see at the moment with the way this app is for 1000's of products) or some other app they will charge you for, or trying your best to get around this app with a hodge-podge of additonal "bulk changer" apps that are not free that they will try recommend to make up for this app being basically unusable on its own at scale. HOPEFULLY with Google now "looking after" this app after Sep 1 2022, it might improve and be usuable at scale...here's hoping.

I am currently trying to use this app so I can connect my google merchant with my Shopify, but because I am located in Canada the required shipping details needed for Google merchant are limiting and hard to follow/use. I am still trying to configure the shipping manually within Google Merchant, but it has proven to be extremely difficult and has been a constant battle to set up....

Impossible to get Shopify linked to YouTube. keep getting automated emails saying misrepresentation or policy violations. Nobody at GMC or YT team can provide a solution. Gave up in the end. Fail. Been a month now and support still can't figure it out!

After about a week of trying I couldn’t get variants to display in google shopping, even after reading and watching videos about that feature and being on the phone with googles support.

Does much more harm than good. Doesn't work at all and results in your Google account getting suspended due to data quality issues, even though all of the correct data exists within your product details on Shopify.

Keep getting google merchant account suspended due to no products on the website, no instruction on how to solve it, and asking google support also doesn't work. It works well before the performance max upgrade. So confusing and wasting time.

Not Reliable at all. It is a complete toss up as to weather your products will continue to populate or not. There is ZERO support.. read full review for more details. This app worked ok until it did not. Now 1000+ products no longer valid. After checking the values for several products there is no reason why they should have an error. Many ads no longer shown in google even though the fields are correct. Other ads are simply flagged with no reason why they "violate policy". Contacting google support is completly useless!!!! Ive gone back and forth for (3) months on a separate issue with google with ZERO support. This included contacting multiple departments, emailing and explaining multiple times to three different "NON" support reps, and CALLING their office in CA. I was on hold for almost 2 hours before finally giving up. There is no support for this channel.