Reviews (5,557)

Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and connect, even for new or small businesses. It reliably syncs large product catalogs to Google, quickly boosting visibility and traffic from Shopping and other surfaces. Many use it to run ads and track performance in one place with clear reporting. Merchants also value its help in building compliant, well-structured feeds that improve product data quality and organic reach.

June 22, 2023

It is easy to manouver, also I hope for a smooth transactions with google and hoping it would help increase our sales too.

The Orange Box PH
Philippines
3 days using the app
Edited June 26, 2023

This app is a total disaster. Following all setup steps and spending a lot of time to present all our products diligently, we got banned by Google, and then spent months trying to find out how to unblock our account. Until today we haven't succeeded.

They keep sending us vague emails, telling us to read endless articles and policies and guess what we might have done wrong.

Not only is this treatment pretty arrogant and condescending to a merchant with absolutely no intention to do any harm. It's also completely disrespectful of our time. We have wasted so much time on this topic with no outcome.

The monopoly that a company like Google holds unfortunately allows them to treat merchants like this.

Robinsun
Spain
4 months using the app
Google LLC replied June 26, 2023

Hi there. We are sorry to hear this has been a cause of frustration for you. Google's policies are in place to protect merchants and consumers. If you would like to learn more about this particular policy and how you can request a re-review, please visit: https://support.google.com/merchants/answer/13447091?hl=en&ref_topic=13402337&sjid=15119101867569295281-NA

I do see that you have been in touch with our support team and hopefully they can reach a resolution for you. Thank you for your patience.

June 26, 2023

This is a great app and it helps you lots analyzing the data and use of your site or eshop. Highly recommend.

Style Loft
Greece
About 2 months using the app
June 27, 2023

Easy to setup, simple to use. I would certainly need more handholding in terms of marketing but so far, I am very satisfied with the outcome.

Lund & Lund
Sweden
Over 2 years using the app
June 27, 2023

good app for advertising your product to people shopping on the internet and help them purchase the product.

Julian Coffee
United States
About 4 years using the app
June 27, 2023

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Maughon's
United States
11 months using the app
June 27, 2023

Have been using this for a while now and Its good. Also, hope the new analytics GA4 support is good.

Looshi
United States
Over 1 year using the app
June 28, 2023

I would recommend the appt to others because it's easy to use. I have a retail business and rely on Google to help run my business. I also love YouTube.

Scrub Envy
United States
About 3 years using the app
June 28, 2023

Easy to use overall but we do feel that the instructions from Google can be a bit confusing and needs to be updated as the actual process via this app is easier than how it's explained.

SOUR FIGS OFFICIAL
United Kingdom
26 days using the app
June 29, 2023

Works flawlessly. After some negative experience with competitor Shopify shines thanks to the interface, great support (Humans, not bots!), flexible payment options.

Merenok ceramics and pottery tools
Netherlands
7 months using the app