Reviews (5,548)

Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is highly useful for launching and growing stores. It’s described as easy to install, with quick, reliable syncing to Google Merchant Center, Ads, Analytics, and YouTube—even for large catalogs. Many highlight time saved on feed management and ad setup, better visibility and organic traffic, and clearer performance tracking. Some report strong results when pairing it with Google AI and Shopify Sidekick.

October 27, 2023

The Google & YouTube App has made tracking our products so much easier! Thank you so much!

Ignight Me
Australia
11 days using the app
October 23, 2023

Took me a few goes but got there in the end. It's a good system but there is a quite a bit of detail to work though. Just take it slowly piece by piece and you will get there!

Chiasso Coffee
New Zealand
3 months using the app
October 20, 2023

its been very very helpful, we've got more customers through them than any individuals

FloFlourish
United States
Over 1 year using the app
October 17, 2023

Easy to set up and clearly helps drive sales!

OutdoorBengal
United States
Over 1 year using the app
October 18, 2023

Simple and highly effective. Saves a ton of time with automation.

Formluxe
United States
6 months using the app
October 16, 2023

Why do big and smart companies like Google end up making their products useless? They have best of the minds with them to make apps that function well with their products. And they can't even do that well. What a shame!

This app is supposed to record analytics well. Can't even do that properly.

Monks Bouffe
India
About 2 years using the app
Google LLC replied October 19, 2023

Hello and thanks for the feedback. We will be sure to pass this along to our product team as we are always looking for ways to improve. We do have a support team trained on analytics standing by to help. You can reach them through this link: https://support.google.com/merchants/contact/shopify_3p_support_app

October 14, 2023

Great communication and help from the customer representative!

NagihanDesigns
United States
2 months using the app
October 9, 2023

I would stick with the implementation of GA4 via Google Tag manager. The App does not capture all sales. Reported revenues are down 20% versus my previous GA4 implementation via tag manager. Pretty shotty ap.

Vintage Passementerie
United States
Almost 4 years using the app
Google LLC replied October 12, 2023

Hello and thank you for the feedback! We will definitely share this feedback with our app and analytics product teams as we are continually looking to improve the app experience. I also wanted to share an article that may highlight some reasons for discrepancies: https://support.google.com/analytics/answer/13672281

We also have a Shopify-dedicated support team available that can assist with analytics or other app-related quesitons, you can contact them here: https://support.google.com/merchants/contact/shopify_3p_support_app

September 30, 2023

Easy to set up, time will tell how beneficial it will be to Timeless Luxury NZ

Timeless Luxury
New Zealand
8 days using the app
September 26, 2023

I struggled at first to set up and the support offered was via a phone call and was quick, painless, and helpful. All good now

REMY SKINCARE
United Kingdom
8 months using the app