Reviews (5,553)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is highly useful for launching and growing stores. It’s described as easy to install, with quick, reliable syncing to Google Merchant Center, Ads, Analytics, and YouTube—even for large catalogs. Many highlight time saved on feed management and ad setup, better visibility and organic traffic, and clearer performance tracking. Some report strong results when pairing it with Google AI and Shopify Sidekick.
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DON'T USE THIS APP. We had to switch from the old app. We thought "we know what we're doing", it's easy enough to link the google ads and merchant center accounts. However, THIS APP WILL FAIL YOU! Went from 3000+ product variants down to 168 for three weeks. Then, it's like pulling teeth to get this working. If you asked me about shopify support I would have had nothing bad to say, but after dealing with this issue the phone wait time it 45min or more, and they WILL NOT let you speak with a tech. Absolutely disappointed with this entire experience.
GO WITH A PAID VERSION. You can get a $7/mo app that will do the job and do it right. It's not overly complicated but manually updating the feed is a pain unless you do some automating on your end.
Trust me - do not use this app.
-Rick
Hey there, Rick. Than you for providing so much detail in your review, we really appreciate getting this feedback so that we can better the app. I am sorry that you encountered so much difficulty when trying to get it to work, and that you felt our support was lacking. I have gone ahead and reached out to you via email to gather any further feedback that you may have and offer support if you would be interested in giving this app another go. -Bo, Shopify Support
The sales of my store dropped 90% after installing this App. Total waste of time, i have uninstalled it and hope things improve
Hey there, thanks for sharing your feedback! We work hard to ensure that our apps meet a high standard of quality, and are always trying to improve functionality and user experience. I’d like to look into this further for you, so I’ve reached out to you via email. Hope to hear from you soon! - Lauren, Shopify Support
HORRIBLE NEW VERSION, DO NOT UPDATE.
THIS NEW SINGLE APP HAS BROUGHT MY ONLINE SHOP TO A STOP BECAUSE THERE ARE SO MANY LIMITATIONS COMPARED TO THE OLD APP.
I AM NOW EXPECTED TO GO THROUGH 100,000+ PRODUCTS MANUALLY TO DECIDE IF I WANT THEM TO BE VISIBLE ON GOOGLE SHOPPING, WHEREAS THE PREVIOUS APP WOULD ALLOW YOU TO PULL A SPECIFIC COLLECTION THAT YOU MADE VIA THE FORMULAS.
APPARENTLY THE DEVELOPERS CANNOT BE BOTHERED TO INCLUDE THIS FEATURE IN THE NEW APP.
Thank you for sharing your feedback on the Google Shopping app. If you have a lot of products, sometimes the issue is that you hit the product quantity for your Google account. If this is the case, you can reach out to Google to request for a higher product limit through the form here: https://support.google.com/merchants/contact/additional_items
We work hard to improve our app functionality, so I’ve sent out to an email to you to see if we can resolve the issue. Looking forward to hearing from you soon!
- Alex, Shopify Support
I am glad to leave a review for this app because it has helped me and my store to be visible for the buying clients.
Good app for business development.everyone should use this app to develop business. Google shopping is best.use it
100% worth every penny! started at $5.
Now spending $30 a day. Pretty sure by the end of summer I will be in a range of $50 a day spend! Results are amazing! thanks google
The app makes it simple and easy with automatic feeds to Google shopping. I’m thrilled at the conversions we are having. Integration between my google ad dashboard makes the reports very easy to understand which products are successful. The Shopify app shows which products in the dashboard that have issues to fix before they show on the Google shopping ads. I used to manually submit feeds that were so time consuming. This is painless and seamless. Highly recommend the Google shopping app.
Since having to update the old app to this version, Two months ago, I have had nothing but trouble. My sales are down 50-60%.
Having contacted both Shopify and Google support several times over the last Two months, my shopping campaign has gone from bad to worse!
Over half of my products were pending, however, support have re-synced the products twice and now there are only a few still "pending". Despite that, my sales, clicks, conversions and everything else have dropped. I increased my
add spend, but strangely this has had no effect on my conversions/ sales.
The new "Smart" campaign is terrible, with less features that the old campaigns. You get no useful support with either Shopify or Google on how to execute it correctly.
My Original Google shopping app and campaign was doing really well, this app have almost ruined my business.
I am at a loss as to what to do.
Maybe the only option is to drop this app and go to a Paid app, and start all over again!
Thanks for taking the time to share this feedback about the Google Shopping app! I'm sorry to hear that your products are pending and that you've experienced a drop in sales as a result-- I know that this is very frustrating!
Products being stuck in "pending" is a current limitation coming from Google. That said, I'm going to follow up with you via email so we can dig into this further. I'd also like to gather more feedback from you about the functionality of smart campaigns. We’re always working to improve the way our apps work, and I will share this feedback with our development team. I look forward to hearing back from you! - Lauren, Shopify Support
My products on The HBCU Alum have been "Pending" for 3 weeks now. A tad disappointed, as I hoped this would have been resolved by now.
I downloaded this after reading through MANY of the reviews and I'm really glad I did. I'm by no means a Google Shopping expert, but I've installed it today and already have all my products approved and eligible in my Merchant Center. I really think that it has a number of poor reviews are because people are expecting this app to do ALL the work in Google Shopping and that's not necessarily the case. It's extremely effective at being an API and bringing products into your merchant center to set up for approval. If you've ever tried it the old way when you had to upload a spreadsheet with the pertinent information, you will definitely appreciate this app. But that being said, you still have to be proactive about logging into your Google Merchant Center Account and identifying any errors it's kicking back. And you still have to have an understanding of the information it's going to ask of you in your Merchant Center Account and how to properly input the data. I read a lot of reviews that said their products have been in "pending" status for weeks on end, which I think is likely because they didn't go in and finish properly setting up each product. You have to add and input all the necessary information, and then it will feed that information directly into your Merchant Center account.
Learn about Google Shopping first & THEN get this app.
