Reviews (5,554)

Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is highly useful for launching and growing stores. It’s described as easy to install, with quick, reliable syncing to Google Merchant Center, Ads, Analytics, and YouTube—even for large catalogs. Many highlight time saved on feed management and ad setup, better visibility and organic traffic, and clearer performance tracking. Some report strong results when pairing it with Google AI and Shopify Sidekick.

Edited December 27, 2019

The smartest app for online business I have ever used, and it integrates with Shopify seamlessly. I hope Google will launch more services in Asia soon.

Hazel & Hershey Coffee Roasters
Hong Kong SAR
About 1 year using the app
December 29, 2019

Looks easy to install, I've setup Google Merchant Account successfully. But my products have not been approved.
This is the message I'm getting "Google is reviewing your Merchant Center account. Your product will be re-reviewed once your account is approved." No clarity at all.
How can I resolve this issue so my products are Approved by Google Shopping? Do I need to wait or what?

Rajanyas
India
2 days using the app
Google LLC replied December 29, 2019

Hi there, my name is Jonathan and I am member of Shopify's support team!

This is a great question! That notice is letting you know that your Google Merchant Center account is still within the review period with Google and that once that review is complete, Google will review your products for approval! This process typically takes between 3 - 5 business days.

I'm going to reach out to you via a private e-mail so that I can provide some more information on that process, and offer support with getting the app up-and-running for you. Be sure to check your inbox (and junk mail) for that!

Jonathan E. - Shopify Support

December 29, 2019

Easy to setup and efficiently connects shopify to ad words account. I would want to see more functionalities in here to manage more campaigns and not just smart shopping campaign only.

VIJUVE
United States
1 day using the app
December 30, 2019

so far so good, very easy to set up, I hope it works as expected. I installed the app in less than 5 minutes

Sono Luna
United States
4 minutes using the app
January 2, 2020

The app continuously removes all my products from the merchant center and shows them as pending in shopify. Google Shopping Ads are huge for us so when my products are removed out of nowhere, business suffers. This needs to be fixed ASAP.

www.RigidAxle.com
United States
Over 1 year using the app
Google LLC replied January 3, 2020

Hi there, Nidhi here from the Shopify Support team!

I'm sorry to hear that you've been having trouble with the Google Shopping app, I can understand how products getting removed can hurt your business. We appreciate your feedback, and would love to hear more about this so we can do our best to help and share your feedback with our developers.

I am going to follow up with you via e-mail to discuss this issue further and look at what we can do to rectify it. Please be sure to check both your inbox and your junk mail for the e-mail!

Thank you,

Nidhi - Shopify Support

January 6, 2020

It's a good app to get small e-commerce business started. It does take a while to get set up but it's worth the time.

GridironFlags
United States
26 days using the app
January 6, 2020

Just migrated to Shopify from WooCommerce. No issues with Google Shopping feeds while using WooCommerce but now this App caused many issues and removed most of my products from Google Shopping. What a HUGE waste of time.

Pure TheraPro Rx
United States
21 days using the app
Google LLC replied January 8, 2020

Hi there, my name is Jonathan and I'm a member of Shopify's support team.

I'm sorry to hear about your experience with the Google Shopping app thus far! That's definitely not the experience we hope our merchants have.

I'm going to follow-up with you via e-mail to hear more about your experience so that I can share your feedback with our developers, as well as offer support to make sure the app is working for you! Be sure to check your inbox and junk mail folder for that message.

I look forward to speaking to you!

Jonathan - Shopify Support

January 7, 2020

At first, I struggled to upload to merchant centre. When I contacted the help centre, I received detailed guidance. Thank you for helping me sort out.

Hedgedin
United Kingdom
4 days using the app
January 7, 2020

setting up the app for the first time.....seems straightforward. At the moment just follwing the menu...will review again when complete.

GUINEA
United Kingdom
2 minutes using the app
Edited January 7, 2020

love it have used for a few weeks and find it easy to use and highly recomend it for others to use. ..

Spina Espresso
Australia
4 minutes using the app