Reviews (304)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to install and “set it and forget it,” integrating smoothly with themes, cart drawers, and other apps. It automates secure verification and discounts for military, veterans, first responders, teachers, and more, driving strong conversions and loyalty. Merchants like the flexible discount controls, free verification, and access to a mission‑aligned customer base. Support is praised as fast, proactive, and highly involved.

October 15, 2026

These days, it feels like everybody has too much to do, and not enough time. So, if you are looking for a partner to help you grow sales on your website in a way that is painless, our experience has been nothing but quick, friendly, and efficient with the entire GovX team. We highly recommend that you consider partnering with GovX for your next ecommerce project on Shopify.

Browning Trail Cameras
United States
23 days using the app
October 14, 2026

Great app for a great cause and the support staff is awesome.

Ice Shaker
United States
Almost 5 years using the app
September 23, 2026

The partner support team is a 5 of 5!

ForgeLine Performance Fieldwear
United States
12 months using the app
September 3, 2026

Great program

Iron Neck
United States
Almost 2 years using the app
April 10, 2026

Had major issues getting the cart drawer to work properly for the GOVX ID button to first appear and second to open the portal for verification. It took a lot of troubleshooting and adding/changing lines of code to get it to work properly. The simple auto embeds features didn't work for the cart drawer but did work for the page view of the cart.

Some fixes need to be made for the cart drawer to work properly if the box is checked for the button to appear and operate in that view.

If you don't want a cart drawer used when adding an item to the cart from a product page, it works fine. If you want the drawer feature as well (which some customers like to know the indeed added an item to their cart before checking out or continuing to shop) it requires some "blood, sweat, and tears" to get it to work correctly.

Key points worth mentioning:

* GovXIdApi is the correct global object (not GovXId or GovX).

* refresh() does not re-scan dynamically injected buttons.

* The native button only injects on the cart page — no mention of this limitation in their deploy docs.

*data-time is required for popup() to work but is only set by their internal scanner on page load.

NOTE: rating of 3 stars given because the extensive amount of time required to troubleshoot and repair functionality to make it work. Granted, it may depend on the version of Shopify being used and the plan whether it's Professional or Plus.

Hatchlift Products
United States
About 5 hours using the app
December 5, 2025

My business has been open for 10 years, I am a Veteran myself and use GovX for discounts. I have always had Veterans email me proof of service which takes so much time. This has been a HUGE blessing for us. Great customer service provided by Roxanne as well. Thank you GovX!

Beard Care Club
United States
14 days using the app
July 23, 2025

Being a veteran, it only made sense to utilize the GovX app to offer discounts to my military community. After a recent website update, Roxanne reached out to let me know that we can make the discount button more visible. I am glad GovX supports small businesses in that way. Roxanne was very fast in resolving the issue. Highly recommend this app.

Solime Royal Hair
United States
Over 1 year using the app
July 1, 2025

Sara Kim is awesome. She is very professional, knowledgeable and courteous. She installed GovX on my store. She followed up and answered all my emails. I am a veteran and have used GovX in the past as a customer. Now I have started my own online business and offer GovX through my store. I absolutely love GovX and the service they provide our military, veterans and first responders. I highly recommend offering GovX on your online business.

Anchor Holsters
United States
8 days using the app
June 26, 2025

Incredibly powerful. I installed the app on my store yesterday and got the first sale at the same day through their members. A very promising and strong start.

Patriot's Choice
United States
About 22 hours using the app
April 17, 2025

Altra Arrows is proud to support those who serve our country and communities, and partnering with GovX has made it easier than ever to show our appreciation. With seamless integration across our multiple brands and websites, the setup was simple—and their team was always ready to assist with any questions along the way. The partnership also allowed us to connect with a broader audience than ever before. We’ve genuinely been impressed with the experience and would highly recommend GovX to others!

Altra Arrows
United States
4 months using the app